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  • December 29, 2014 at 11:37 am #372517
    vhgb

    Dear support,

    After the update to the theme version 3.0.4 and WP 4.01 I have a header spacing problem. When scrolling down, there is a space left between the top of the page and the actual header bar. Is there some custom CSS to fix this? Please see the link to my website in the private section.

    PS: I am running a header bar plugin (Heads Up Bar), but I have also switch it of and moved to the bottom of the website. It doesn’t matter. So I have excluded this plugin as a possible reason for the problem.

    Thanks in advance!

    Bart

    December 29, 2014 at 11:42 am #372518
    Kriesi

    Hi Bart!

    I just checked the page and can’t see a problem. My best guess is that its either a browser caching issue or a problem only visible for logged in users.

    I would recommend to shift+reload your site to clear the browser cache and if that does not help also log out to see if it still happens for you. If it does a screenshot of what we are dealing with might also help ;)

    Cheers!
    Kriesi

    December 29, 2014 at 1:37 pm #372552
    vhgb
    This reply has been marked as private.
    December 29, 2014 at 1:46 pm #372556
    Kriesi

    Very weird, looks perfectly fine to me. Which browser and operating system are you using?

    December 29, 2014 at 2:57 pm #372567
    vhgb
    This reply has been marked as private.
    December 29, 2014 at 3:37 pm #372589
    Yigit

    Hi!

    I can reproduce the issue on Firefox. It is caused by Google Conversion Frame code you added to header.

    Best regards,
    Yigit

    December 29, 2014 at 3:49 pm #372596
    vhgb
    This reply has been marked as private.
    December 29, 2014 at 3:51 pm #372597
    vhgb
    This reply has been marked as private.
    December 29, 2014 at 4:14 pm #372614
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Regards,
    Yigit

    December 29, 2014 at 6:45 pm #372736
    vhgb
    This reply has been marked as private.
    December 29, 2014 at 6:47 pm #372737
    Yigit

    Hi!

    You are welcome! We will keep the thread open, feel free to post if you have any issues with the remarketing code or not :)

    Best regards,
    Yigit

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