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  • #516098

    Hi Guys,

    Thank you for providing such awesome customer service. :-)

    Unfortunately, my header issue still persists… :-(

    Here is my question and your response, which didn’t solve the problem:

    “I uploaded a header with the following dimensions 1130px (wide) x 300px (high).

    I also changed the header settings and increased the hight to 300px.

    Unfortunately, it still shrinks my header image.

    Your Response:

    Hi!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab .html_header_top.html_logo_center .logo { left: 0; -webkit-transform: none; -ms-transform: none; transform: none; } .logo img { width: 100%; } #header_main .container { padding: 0; }

    The problem still persists…

    Once you’ve looked into my website, would you mind either setting it up in a way, so that any future headers are displayed at their original size, or let me know, if I need to do something different in my settings. :-)

    Thank you for your assistance! :-)

    Asara

    #516346

    Hey Asara!

    Second logins are not working for me. Can you please check them once again?

    Cheers!
    Yigit

    #516668

    Hi Yigit,

    My apologies…

    Please see the correct login below.

    Thanks! :-)

    Asara

    #516874

    Hi there,

    I just wanted to let you guys know that I found a work around the problem. :-)

    I uploaded the header image as my background image and for the logo I uploaded a blank, transparent .png file.

    Now it’s working. Yay! :-)

    I thought I let you know, so you don’t have to try to fix it.

    Unless there is a different solution.

    However, I just launched a new workshop on this website and I have a lot of traffic coming in…

    —>>>>>>> Please don’t login, but rather send me any instructions you would suggest. <<<<<<<<<<——-

    Thanks! :-)

    ~Asara~

    #517244

    Hey Asara!

    Glad you figured it out!

    Unfortunately we are going to need to login to your website to check why CSS solution did not work. It should have. But if you are happy with your solution, we can skip it for now :)

    Let us know if you have any other questions or issues and have a great week!

    Best regards,
    Yigit

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