Hi, my name is Mattia, I’m new to wordpress and I bought Enfold yesterday to try to make things easier…..sorry in advance for my bad english. I think with the theme thing would be simple but at the begining when I insert the logo of my company it result pixelated and not clear but if I open the image in the desktop It is clear also at a much large image, hope you understand me. I try to ask for a refund because I have little time now to learn how to resolve problem and I bought the theme for this, but refund was refused.
Please someone can help me understand the problem? Many thanks
Hey Mattia992,
We will gladly help! would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
Vinay
I think I was able to fix it yesterday night.
The site is http://www.maxfit.it
Other problem: not able to set a custom color for header backgroung or others. Pratically I can set yellow but no #fdff00 it becomes #ffff00
Hi,
That is expected behavior as #ffff00 is the closest websafe color http://www.colorhexa.com/fdff00
Best regards,
Vinay
What does websafe mean? That I cannot chose custom colors? Or can I using a code in the html?
Hi,
Websafe means that the colour in question can be rendered by all browser and I think you should try sticking to a web safe colour, very little differs between the two variations.
Best regards,
Rikard
OK! Many thanks for the explanation!
Hi!
Glad we got it short out!
Please do let us know if we can do anything else for you!
Regards,
Basilis