Viewing 9 posts - 1 through 9 (of 9 total)
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  • #637195

    Hi, my name is Mattia, I’m new to wordpress and I bought Enfold yesterday to try to make things easier…..sorry in advance for my bad english. I think with the theme thing would be simple but at the begining when I insert the logo of my company it result pixelated and not clear but if I open the image in the desktop It is clear also at a much large image, hope you understand me. I try to ask for a refund because I have little time now to learn how to resolve problem and I bought the theme for this, but refund was refused.
    Please someone can help me understand the problem? Many thanks

    #637305

    Hey Mattia992,

    We will gladly help! would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    #637390

    I think I was able to fix it yesterday night.
    The site is http://www.maxfit.it

    #637391

    Other problem: not able to set a custom color for header backgroung or others. Pratically I can set yellow but no #fdff00 it becomes #ffff00

    #637475

    Hi,

    That is expected behavior as #ffff00 is the closest websafe color http://www.colorhexa.com/fdff00

    Best regards,
    Vinay

    #637831

    What does websafe mean? That I cannot chose custom colors? Or can I using a code in the html?

    #638478

    Hi,

    Websafe means that the colour in question can be rendered by all browser and I think you should try sticking to a web safe colour, very little differs between the two variations.

    Best regards,
    Rikard

    #638891

    OK! Many thanks for the explanation!

    #638954

    Hi!

    Glad we got it short out!
    Please do let us know if we can do anything else for you!

    Regards,
    Basilis

Viewing 9 posts - 1 through 9 (of 9 total)
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