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AuthorPosts
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May 24, 2016 at 1:12 am #637195
Hi, my name is Mattia, I’m new to wordpress and I bought Enfold yesterday to try to make things easier…..sorry in advance for my bad english. I think with the theme thing would be simple but at the begining when I insert the logo of my company it result pixelated and not clear but if I open the image in the desktop It is clear also at a much large image, hope you understand me. I try to ask for a refund because I have little time now to learn how to resolve problem and I bought the theme for this, but refund was refused.
Please someone can help me understand the problem? Many thanksMay 24, 2016 at 8:36 am #637305Hey Mattia992,
We will gladly help! would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayMay 24, 2016 at 12:02 pm #637390I think I was able to fix it yesterday night.
The site is http://www.maxfit.itMay 24, 2016 at 12:03 pm #637391Other problem: not able to set a custom color for header backgroung or others. Pratically I can set yellow but no #fdff00 it becomes #ffff00
May 24, 2016 at 2:19 pm #637475Hi,
That is expected behavior as #ffff00 is the closest websafe color http://www.colorhexa.com/fdff00
Best regards,
VinayMay 25, 2016 at 1:05 am #637831What does websafe mean? That I cannot chose custom colors? Or can I using a code in the html?
May 26, 2016 at 6:01 am #638478Hi,
Websafe means that the colour in question can be rendered by all browser and I think you should try sticking to a web safe colour, very little differs between the two variations.
Best regards,
RikardMay 26, 2016 at 6:48 pm #638891OK! Many thanks for the explanation!
May 26, 2016 at 8:51 pm #638954Hi!
Glad we got it short out!
Please do let us know if we can do anything else for you!Regards,
Basilis -
AuthorPosts
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