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I have an issue where the header image on my website shows properly on an Android mobile. However when looking at the same pages on an iPhone they do not appear properly. Both phones are of the same size so it’s not that one is being seen as a tablet or anything. Very confused and all help would be appreciated!
Hey inherpotential,
The header on your site looks fine on my end when checking in Chrome emulation, could you post a screenshot of the problem please?
Best regards,
RikardHello Rikard
Thanks for the message.
Sorry to ask a silly question, but I can’t actually see how to post screenshot! Could you help guide me?
Thank you!
Hi inherpotential,
You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.
Best regards,
VictoriaThanks Victoria
Please see below :
https://www.dropbox.com/s/96dtzot47l4irze/Screenshot_20201210_184722_com.android.chrome.jpg?dl=0https://www.dropbox.com/s/6ptndn483crz8zl/IMG-20201210-WA0015.jpg?dl=0
The first one is on Android, the second on an iPhone. The picture is massively zoomed in for some reason on the iPhone. I’ve had other people check on their iPhone too and they see the same issue.
Thank you!
Hi inherpotential,
Thank you for the screenshots.
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
Victoria
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