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  • #1273785

    I recently updated Enfold to 4.7.6.4 and noticed the height of the header area on all the pages in our client’s website decreased. Before I go each page and try to re-adjust that, I wanted to check and see if this was a known issue and if there might be a fix for it. Below is a sample page:

    https://www.hetronic.com/transmitters/mfshl/ergo-s-mfshl/

    Right now there is approximately 26 pixels between the menu and the top of the content. Previously there was closer to 60-80 pixels. As the page resizes for smaller viewpoints, the content starts to be cut off by the header as well.

    Any help would be great. Thanks.

    • This topic was modified 3 years, 11 months ago by NicomIT.
    #1274137

    Hey NicomIT,

    Did you try to disable and re-enable the cee merging and cleared the cache?

    Best regards,
    Victoria

    #1274168

    Hi Victoria,
    Do you mean CSS merging? If so, I already have that disabled to allow me to update the child theme style.css file.

    #1274215

    Hi NicomIT,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1274464

    Hi Nikko,
    I was able to just adjust the CSS and fix it without too much difficulty. I’m still not sure why it was changed, but for now lets wait to do anything more unless it happens again.
    Thanks!

    #1274484

    Hi NicomIT,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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