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Hi,
My header’s background image has stopped loading at the frontend although it still shows up in the preview.
After reading about it on this forum I tried adding this to Quick CSS;
.header_color .header_bg {
background-color:initial;
}
No luck though. I tried adding the !important tag, but still no luck.Any ideas much appreciated, as before.
Hey caroline_whyte,
Thanks for getting in touch with us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
JordanHello,
Belated thanks for your reply. I’m just getting back to this now after a long pause.
I’m working from a localhost so can’t send you login details. But I’ve linked to a screenshot below to show what the front page looks like now, plus two from the ‘general styling’ section of the theme options. The first one shows the preview of the background image, which seems to be fine. The second shows the settings for the background image, including some css in the quick css section. I hope this can help.
Thanks again for your attention. Please let me know if there’s any more info I can send that might clarify things.
Hi,
It’s very difficult for us to be able to help you out if we can’t see the installation or inspect elements on the page, would you be able to upload it to a live server somewhere maybe?
Best regards,
RikardHi,
Thank you for setting up the staging server.
1. Please backup the theme options/settings like the link colors, and other changes applied to theme options from “Import/Export”
2. Select a new predefined color scheme from ” Enfold > General Styling > Select a predefined color scheme” and save the changes.
3. Refresh the page and select the current theme back which is “Blue-Grey” and upload the background images.Let us know if this help resolve the issue.
Best regards,
VinayHi,
Again, sorry about the delay in responding. I tried those suggestions but had no luck, I’m afraid.
Best wishesCaroline
Actually most of the theme colours etc didn’t import to the live site from the localhost anyway, even though I used the import/export facility in Theme Options.
Hi,
To move the entire site as is from localhost to a live server please use a plugin like https://wordpress.org/plugins/updraftplus/ or https://wordpress.org/plugins/duplicator/
Best regards,
VinayI see it’s working now. I don’t know what you did but whatever it was, it worked! Many thanks for your help!
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