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  • July 19, 2019 at 1:44 am #1120041
    Gabby Sandoval
    Guest

    Hi, I am getting a soft failure when I type my domain to whynopadlocks about a background image that is on my enfold theme, when I click on my file manager enfold background images folder there are no images in the folder and I would not know where I can find this image and solve this problem.

    This is what the soft failure is saying from whynopadlocks:

    An image with an insecure url of “http://jays1stopcleaning.com/wp-content/themes/enfold/images/background-images/grain_top.png” was loaded on line: 793 of https://jays1stopcleaning.com/.
    This URL will need to be updated to use a secure URL for your padlock to return.

    July 19, 2019 at 4:34 pm #1120258
    Victoria

    Hey Gabby Sandoval,

    Please check that section for the background image, if it’s there you can delete it.

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – and then start a new thread under Enfold sub forum.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Victoria

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