Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 15, 2023 at 9:03 am #1410671
    Klaus Kugelmeier
    Guest

    Hallo, need I new license? I need support for the web acs-coating.de
    Enfold 4.5.2 and WordPress 6.6.2
    The menue for Handy and IPad doesnt exist, there is only white place.
    I had tested Enfold 5.5 but the side was white fault, only problems.
    I have change the helper-main-menu.php but nothing happens

    What shall I do?
    Regards Kugelmeier

    June 15, 2023 at 11:32 am #1410696
    Rikard

    Hi Klaus,

    Updating the theme should work in order to solve the menu problem. I’m not sure what type of problem you are getting after you are updating though? I see that you are running PHP 7.4 which might be causing the problem after updating. Could you try updating that to 8.0 for example?

    Best regards,
    Rikard

    June 15, 2023 at 12:18 pm #1410711
    kugelmeier

    Hallo,

    thanks, I have now Enfold 5.5 from Enfold 4.5 and PHP 8.0 but the Menue for Smartphone and IPad doesnt exist, its white place.
    Please have a look.

    Best Regards,
    Klaus

    June 15, 2023 at 3:35 pm #1410775
    Rikard

    Hi,

    I can’t see that happening on my end, did you try loading the site in an incognito or private browser window on the devices in question?

    Best regards,
    Rikard

    June 16, 2023 at 9:03 am #1410904
    kugelmeier

    Hallo Rikard,

    after a while now its ok! I had often loading the site.
    The small menues are on smartphone and IPad (Safari) looks very well.
    Thank you very much!

    Best regards
    Klaus

    June 16, 2023 at 2:38 pm #1410938
    Rikard

    Hi,

    Great, I’m glad that you managed to get it working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    June 16, 2023 at 6:08 pm #1410949
    kugelmeier

    …yes you can close it.

    June 17, 2023 at 1:28 pm #1410960
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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