Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 16, 2019 at 10:56 pm #1101593
    larryignazio

    I have created two main menus, one for all visitors, and one for logged in clients. The mobile menu works fine when not logged in, but when I do log in, the menu disappears on mobile.

    May 22, 2019 at 7:59 am #1103177
    Victoria

    Hey larryignazio,

    There seems to be the plugin conflict.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    May 23, 2019 at 10:57 pm #1103809
    larryignazio

    The plugin that seems to be causing the conflict is “Menu by User Role for WordPress”. Is there anything that can be done to resolve the issue?

    May 25, 2019 at 12:03 am #1104110
    Jordan Shannon

    Hi,

    Unfortunately we aren’t able to troubleshoot conflicts with third-party plugins. Perhaps that are similar plugins that won’t conflict?

    Best regards,
    Jordan Shannon

    June 4, 2019 at 8:03 pm #1107255
    larryignazio

    Hello, the following is a note from the plugin developer. Is there anything that you can do on your end to help?

    I would contact your theme developer and ask them why your mobile (hamburger) menu is not showing when users are logged in. It is probably just a configuration issue.

    Thank you.

    June 9, 2019 at 4:14 am #1108533
    Vinay

    Hi,

    Thank you for writing to us.

    I logged in to your site and checked for the issue the mobile menu looks fine on my android device.

    However, you can check out all the settings for the burger menu here.

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    June 11, 2019 at 11:08 pm #1109303
    larryignazio

    I appreciate your reply. The functionality was disabled when you looked at the site, therefore the problem did not exist. I have enabled everything, and the problem is still present.

    June 13, 2019 at 3:10 pm #1109880
    Ismael

    Hi,

    The following plugin might work.

    // https://wordpress.org/plugins/if-menu/

    Just include all items in a single menu and use conditional functions to control their visibility.

    This conditional function should be of use in this case.

    /// https://developer.wordpress.org/reference/functions/is_user_logged_in/

    Best regards,
    Ismael

    June 13, 2019 at 6:15 pm #1109963
    larryignazio

    Your suggested plugin works perfectly for my application, thank you so much!

    June 13, 2019 at 6:56 pm #1109976
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Hamburger Mobile Menu Not Showing When Logged In’ is closed to new replies.