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Posts
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Hi guys,
Just updated the 2 webshops to version 4.1.2, everything looks good accept the mobile version on one webshop is not OK. I can not open the sub menu on click.
So I found the difference but don’t know how to fix it.
In the webshop that is not working with the hamburger menu I use a custom link (URL: #) for the menu, the one that is working I use a product category as menu. Hope it’s clear what I mean.
So any idea how to be fixed?
Maybe there is a better way to create the menu (not with URL)?I had to rollback to version 4.1.1 because this is a life thing, I can’t leave it on version 4.1.2 as you understand.
Regards,
RoyHi. I have the same problem.
I’ve also tried this site where you can simulate the various devices
“http://quirktools.com/screenfly/”
My problem is serious now
Somebody can Help Me?
Thank youI resolved this way.
The problem was to use this “#” symbol to make no links to the main column of the menu. I removed this “#” symbol and I entered this: “https: //” and it returned all to normal, it works perfectly.
I hope I’ve been useful to someone.Have the same problem. Fixed it by adding “https://” in place of #. But not an elegant solution as the link becomes clickable. Will rollback to 4.1.1.
Hi, RENGARAJAN,
Surely there will be a better solution but the link is NOT clickable, you can see it on my site: (https://www.betagrafic.com/). Going back to the previous version of the theme I do not think is a good thing to do. For now I have solved the problem, but if there is a better solution, please leave somebody to the support as soon as possible.Hi Giorgio,
Actually thanks for working out a fix! Yea, I haven’t gone back to the previous version, hopefully they will fix it. The link doesn’t become clickable in Mobiles, but in desktop it becomes clickable. Not an huge issue, but still its a bug.
Thanks again!
Hi Giorgio,
Checked only in Safari and didn’t work. Interesting that none of the moderators have so far replied in this thread. Usually they are pretty quick to answer queries.Hi RENGARAJAN
Yeah, it’s strange no one has answered.
Let’s hope soon because it’s a big deal for me
and I also imagine for you.
Let’s wait.Hi all,
Very confusing now. Who needs help with what?
@giorgio_betagrafic which part is not working in Safari? All seems to work on my end.
@rengarajan please start a separate thread, describe your issue there and give us a link to your website.@Wolf please start a separate thread, describe your issue there and give us a link to your website.
When you keep commenting on the same thread, the thread goes to the end of the queue each time, so it looks updated and we don’t get to see it.
Best regards,
VictoriaHello Victoria,
Since all of us have the same issue, let me take the liberty to explain it. In the Mobile Menu we have a parent menu with link “#” and then submenus with links beneath. After updating to 4.1.2, the menu simply wouldn’t expand (if a parent menu has a link as “#”). To overcome this, @Giorgio suggested replacing “#” with simply “https://” which fixed the issue. But the problem with this approach is that, in desktops the parent menu with link “https://” becomes clickable. We are unable to use “#” which makes the menu unclickable.
Hope this helps.
Hi,
Did you toggle the Main Menu settings? This should refresh the menu setting and the designated script files. Please read the following post.
// https://kriesi.at/support/topic/enfold-version-4-1-update-troubles/
Best regards,
IsmaelHello Ismael,
Not sure what you mean by google the main menu settings. But tried changing few setting and saving it. But the issue persists, Parent menu with “#” doesn’t expand on Mobile & iPad.Help would be greatly appreciated. Most visits to my site are through Mobile or Tablets.
@rengarajan Thanks for the response. This problem is really bad. I can’t have a menu that is opening blank pages just because the mobile menu isn’t working.
and for team enfold.
I did everything in the list. Without plugins/caching etc the menu is still not working
Hi Kriesi Support,
rengarajan explained it perfectly.Mobile Menu, where Root Menu name is a custom link to “#” (to make it a menu heading only, where the sub links are clickable to a page), fails to expand.
https://www.sports-spinal.com.au/ is an example. I can replicate it in Chrome on my Mac by resizing the window, so it is not device specific.
In this example, you will note that the first two menu items do not expand (links to #), but the third one works fine (header links to a page).
My guess is that it is how you are handling the “Display sub menu items on click”. This is now urgent and the work arounds supplied are all sub-optimal for our operation.
Your assistance in rectifying this bug urgently would be greatly appreciated by, what seems to be, a large number of customers (that generally LOVE your product).
Thanks in advance!
Hi guys,
My clients website is also having this issue: http://www.serviceintegrators.co.uk when in mobile the hamburger menu doesn’t show up.
Please help as this is rather urgent! We can’t have a website without a menu on mobile version.Thanks
Hey guys I had custom quick css code in my general layout. I removed:
@media only screen and (max-width: 1024px) {
nav.main_menu {
display:none !important;
}If you have something like this in yours, then it is probably the reason why.
Good luck!
Thanks krissieg, but in my case there is no custom CSS and the quick CSS only contains some style spacing
.mycontact {
padding-left: 30px;;
}.mycontact a, .mycontact a:hover {
text-decoration: none;
color: inherit;
}Hopefully though the hint is there for a proper fix!
- The topic ‘Hamburger menu not working after update to 4.1.2’ is closed to new replies.