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Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 17, 2017 at 9:03 pm #878291
    jamesgeiger

    Hello!

    The Hamburger menu seems to have disappeared after updating to the latest version of Enfold. The options to configure the mobile menu look great, but the entire menu cannot be seen on my iPhone running the latest version of IOS, Safari, and/or Firefox. I’ve placed a link to the website in question in your private content area. I just noticed this but even if you’re viewing the website in a desktop/laptop browser, and start reducing the window size, the standard menu disappears but the hamburger menu doesn’t appear.

    November 19, 2017 at 5:23 am #878707
    Rikard

    Hey James,

    Thanks for the link, have you customised the theme in any way? We will likely need access to the backend of your site to have a closer look, so please post admin login details in private.

    Best regards,
    Rikard

    November 21, 2017 at 12:10 pm #879670
    niguli

    Hi, same problem here for me. The hamburger menu disappeared. If I erase these lines form my Quick CSS, it re-appers:

    @media only screen and (max-width: 1174px) {
nav.main_menu { display: none !important; }
#advanced_menu_toggle { display: block !important; }
}

    Can you help me?

    November 23, 2017 at 11:01 am #880646
    niguli

    hi, any help here?
    Site is not navigable from smartphone and it is losing traffic… :(

    November 23, 2017 at 5:45 pm #880809
    Victoria

    Hi niguli,

    I see the menu, looks the same on my mobile. Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    November 23, 2017 at 5:53 pm #880817
    niguli

    Hi victoria You can see the menu now because I commented these line now (cause my client needed the website to be ok in roder to send a newsletter…):

    /* @media only screen and (max-width: 1174px) {
nav.main_menu { display: none !important; }
#advanced_menu_toggle { display: block !important; }
}
*/

    and also I inserted these rules to hide the lens for search

    

li.noMobile.menu-item.menu-item-search-dropdown.menu-item-avia-special a {
    display: none;
}

    I’m worried that the previous lines changes some other rules for responsive behavior…

    So please follow up this thread on next monda when the newsletter will all sent.

    thanks

    November 23, 2017 at 6:29 pm #880841
    Yigit

    Hi!


    @niguli     Please remove your custom CSS code and use this one instead – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/.

    Best regards,
    Yigit

    November 26, 2017 at 2:39 am #881824
    jamesgeiger

    Guys this simply doesn’t work. The code referenced in the blog article (https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/.) only works when I’m viewing the website within Safari on my desktop. It does’t work on Firefox. It doesn’t work on Chrome. The Hamburger menu doesn’t appear AT ALL.

    On an actual smartphone, an iPhone running the latest IOS and Safari it doesn’t appear at all. NO MENU. NOTHING. NADA.

    How can I best help you troubleshoot this. The previous version of Enfold worked perfectly!

    November 26, 2017 at 7:08 pm #881971
    Victoria

    Hi jamesgeiger,

    Could you please clear the cache, check again and get back to us. And on the iPad the hamburger is in the center.

    Best regards,
    Victoria

    November 29, 2017 at 11:36 pm #883217
    Jamie

    We are experiencing the same issue. I haven’t been able to get the CSS recommended by Yigit (posted above) to display the mobile menu. Are you able to assist with a fix?

    Once the screen hits 989px the menu disappears and only the cart icon remains. Would love to get your input on how to get the mobile menu to show up!

    November 30, 2017 at 12:04 am #883228
    jamesgeiger

    I was advised to clear out my browser’s history and cache – and the hamburger menu now appears.

    November 30, 2017 at 12:52 am #883255
    Jamie

    Thanks for the tip, I tried once more to use the code that Yigit posted and cleared cache/cookies and tried it on Safari and Chrome.

    Unfortunately, still no mobile menu. I did try switching off our child theme and dropping the CSS in there, but it still wasn’t showing a mobile menu.

    November 30, 2017 at 9:46 pm #883571
    Jamie
    This reply has been marked as private.
    November 30, 2017 at 10:10 pm #883572
    Yigit

    Hi!


    @pluckyknitter     Could you please start a new thread under Enfold sub forum and attach FTP logins and WP logins in private content field so we can look further into it? CSS is not being applied. I corrected one issue in Quick CSS field but we would like to check style.css file as well. Editor is missing under Appearance tab, therefore we could not check it. If you post your credentials here, they will be visible to creator of this thread as well.
    And since @jamesgeiger’s issue was resolved, we will close this thread. We will be waiting for your thread :)

    Regards,
    Yigit

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Viewing 14 posts - 1 through 14 (of 14 total)
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