Viewing 24 posts - 1 through 24 (of 24 total)
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  • March 8, 2024 at 7:38 pm #1436758
    webbx

    Half the website gone.
    conspiracy theory (?!). LOL
    More or less the same day that support ended, half the website disappeared.

    I need help getting it back. Have reset to old dates to no avail. Can I get some help?

    March 8, 2024 at 7:47 pm #1436759
    webbx

    http://www.webbx.nu

    March 8, 2024 at 8:17 pm #1436770
    Rikard

    Hi,

    I’m not sure which content you are referring to, did you try to restore an earlier revision on the affected pages? If you should need further help, then please try to specify the problem a bit further and include admin WordPress login details in private. If you have screenshot highlighting what is missing, then please share those with us as well.

    Best regards,
    Rikard

    March 8, 2024 at 10:44 pm #1436776
    webbx
    This reply has been marked as private.
    March 9, 2024 at 7:52 am #1436784
    webbx

    Good morning Rikard, Shall we solve the problem today?

    March 9, 2024 at 11:30 am #1436793
    Rikard

    Hi,

    I can’t login to your site, since it’s asking for a code sent via sms.

    Best regards,
    Rikard

    March 9, 2024 at 11:32 am #1436794
    webbx

    read your mail please

    March 9, 2024 at 11:33 am #1436796
    webbx

    how do you want the code?

    March 9, 2024 at 11:41 am #1436797
    webbx

    come on Rikard

    March 10, 2024 at 11:39 am #1436859
    Rikard

    Hi,

    I’m not sure which email you are referring to, please post the code in private in this thread so that all moderators can access it.

    Best regards,
    Rikard

    March 10, 2024 at 12:15 pm #1436863
    webbx

    Tell me a time when you can log in so I’m prepared

    March 10, 2024 at 12:16 pm #1436864
    webbx

    How about right now?

    March 10, 2024 at 12:23 pm #1436865
    webbx

    I am here

    March 10, 2024 at 1:03 pm #1436867
    webbx

    testa nu please

    March 10, 2024 at 2:27 pm #1436871
    Mike

    Hi,
    I don’t spot any missing images on your page, you write that the top left image is missing but I see it:
    Enfold_Support_4995.jpeg
    this matches the frontend:
    Enfold_Support_4997.jpeg
    The text is an image so I assume that is what you are talking about it, but let’s assume that you also want a background image in the cell, behind the text image, then we see there is not one in the cell settings, so feel free to add one:
    Enfold_Support_4999.jpeg
    When I look at the rest of the page I don’t see any empty placeholders or and image 404’s so perhaps if you still see the missing images you could take a screenshot and point to it.
    Thank you for your patience with us.

    Best regards,
    Mike

    March 10, 2024 at 2:55 pm #1436877
    webbx

    View post on imgur.com


    Is it Chrome? I delighted Cookies and webbinfo. nothing

    March 10, 2024 at 2:56 pm #1436878
    webbx

    View post on imgur.com


    Is it Chrome? I delighted Cookies and webbinfo. nothing

    March 10, 2024 at 3:11 pm #1436880
    Mike

    Hi,
    Windows in Chrome, Firefox, Brave & Edge: it looks good to me:
    Enfold_Support_5001.jpeg

    Best regards,
    Mike

    March 10, 2024 at 10:52 pm #1436893
    webbx

    Do not get it. Why does this keep happening with my Chrome?

    March 11, 2024 at 12:23 am #1436895
    Mike

    Hi,
    I don’t know, It looks like your images are coming from https://i0.wp.com I believe this is the JetPack image server, it also looks like you have a CDN “onesingnal” try disabling all of your plugins and get your images to be served from your domain and wordpress install, then see if you still have issues.
    Each time I check your site and images are showing for me

    Best regards,
    Mike

    March 16, 2024 at 2:40 pm #1437365
    webbx

    Hi Mike. It can’t be anything other than Enfold. Now half the website is gone from Safari. Edge still shows the homepage but not Chorme and Safari. Can’t you take a look?

    March 17, 2024 at 3:10 pm #1437407
    Mike

    Hi,
    Thank you for your patience, I checked again in Windows in Chrome, Firefox, & Edge and in Mac in Safari, Chrome, Firefox and in all cases all of your images show:
    Safari on Mac
    Screen-Shot-2024-03-17-at-9.42.23-AM.png
    Chrome on Mac
    Screen-Shot-2024-03-17-at-9.44.25-AM.png
    Firefox on Mac
    Screen-Shot-2024-03-17-at-9.46.19-AM.png
    Firefox on Windows
    Screen-Shot-2024-03-17-at-9.48.20-AM.png
    I didn’t feel a need to post more images. This is very strange that you can’t see these, your images are still coming from https://i0.wp.com I believe this is the JetPack image server, and you still have a CDN “onesingnal”, did you try disabling all of your plugins to get your images to be served from your domain and wordpress install?
    Are you using a mobile connection or a limited wifi? Often “data saver” will not show huge images. Have you updated your Mac, old Safari versions had problems with parallax and I have been told that some iPads have their Safari version locked and can’t update.
    Have you tried a Windows desktop or a different Mac, try going to your public library or try a VPN and use a IP address from another country.

    Best regards,
    Mike

    March 17, 2024 at 5:48 pm #1437417
    webbx

    I had disabled and re-enabled onesignal. no difference. WiFi and internet are no problem, as I live in Sweden and have a very good connection. No problem if I surf with my mobile phone. Imac is up to date. I do not know

    March 17, 2024 at 6:22 pm #1437418
    Mike

    Hi,
    So you see the images fine on your mobile phone, just not on your iMac?
    Try some public computers, like at a library.

    Best regards,
    Mike

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