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AuthorPosts
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April 22, 2019 at 8:00 pm #1093397
I’ve noticed that the Gutenberg preview Mode is not active on my website. It was active last time I logged in, why would this be? I was just getting used it it… hmmm
April 24, 2019 at 6:50 am #1093873Hey Stretchspot,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisApril 24, 2019 at 7:37 pm #1094124credentials below
April 30, 2019 at 12:25 am #1095523Hi,
Thank you for using Enfold.
You should be able to change the default editor in the Enfold > Theme Options, but it doesn’t work in your installation. Did you toggle that option before? It’s currently set to the classic editor. For some reason, we can’t change it back to the block editor.
Best regards,
IsmaelApril 30, 2019 at 9:09 pm #1095932Hi ismael
Nope, I never toggled that option.
April 30, 2019 at 10:09 pm #1095947Hi,
Did you need additional help, or shall we close this topic?
Best regards,
Jordan ShannonMay 1, 2019 at 9:01 pm #1096257Close this topic.
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