Viewing 12 posts - 1 through 12 (of 12 total)
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  • April 26, 2018 at 10:47 am #947179
    vectorcriz

    Dear Enfold-Team,
    first of all: after years using Enfold I am still happy with it! Great update 4.3! Thanks a lot!
    Now my question: I use the “Image with Hotspot” a lot in my site. Now I want also use a google Translator Plug in such as gTranslate or Google Language Translator. First view everything worked fine. But the Tooltips of the Hotspots are not opening if e.g. gTranslate is activated, they just flicker on mouseover. It is not possible to read or open the tooltip.
    Have you ever tested a Google translation PlugIn which works fine with enfold’s “image with Hotspot”?
    Or maybe you ca give me a hint how to fix this issue?

    Thank you in advance!

    April 27, 2018 at 10:11 am #947776
    Victoria

    Hey vectorcriz,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 27, 2018 at 11:07 am #947825
    vectorcriz
    This reply has been marked as private.
    April 30, 2018 at 8:42 am #948852
    Victoria

    Hi,

    Best regards,
    Victoria

    April 30, 2018 at 10:55 am #948972
    vectorcriz

    I am Sorry, Victoria. The effect happens only if I am logged to the backend. As soon I was logged out, the Hotspots work nicely and just as they should. So I am fine with it. If you still want to have a look, you’ll find the access in private Content.

    Thank you very much

    Best regards

    May 1, 2018 at 7:40 am #949407
    Rikard

    Hi,

    Thanks for the login details, on which page can we see the problem in question?

    Best regards,
    Rikard

    May 2, 2018 at 8:03 am #949877
    vectorcriz

    i am sorry, it is for example on this page: https://modellbahning.de/h0-gleisplan-doppeltes-oval-ohne-ueberfuehrung-auf-3-x-15-meter/

    May 3, 2018 at 2:34 pm #950798
    Rikard

    Hi,

    Thanks for the feedback. I tried activating gTranslat and it seems to be causing some issues on the page you linked to. I got this notice on the backend in WordPress which might be a clue to fixing this:

    Please deactivate Google Language Translator plugin

    Google Language Translator plugin causes conflicts with GTranslate.

    Did you try to deactivate the other plugin?

    Best regards,
    Rikard

    May 3, 2018 at 3:11 pm #950821
    vectorcriz

    Hi Rikard, thank you. I have not tried both plugins the same time. I just tested both separately. but both had the same influence on the Hotspots. Further I found, that if I am not logged into the WordPress Backend, the Hotspot Tooltips work as they should. So: actually this would be OK for me.
    best regards and thank you very much
    Christian

    May 4, 2018 at 12:56 pm #951613
    Mike

    Hi,
    Glad Rikard was able to help, shall we close this then?

    Best regards,
    Mike

    May 4, 2018 at 1:55 pm #951662
    vectorcriz

    yes, thank you Mike

    May 4, 2018 at 10:34 pm #951953
    Basilis

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Basilis

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