GTM Cookies and third party cookies

Hi,

Sorry for the delay. We can’t seem to reproduce the issue on our end. The FB pixel cookies are not saved automatically on initial load and they’re still not available after enabling the cookies. Did you remove the FB pixel snippet?

Best regards,
Ismael

Hi,

Thank you for the update.

Did you set jQuery to load in the footer? We found this error in the Chrome console..

Uncaught TypeError: $ is not a function
    at <anonymous>:1:1
    at gtm.js?id=GTM-NHH6HM8:695

.. which is generated from this script:

$(function() {
    $("div.av-horizontal-gallery-wrap").click(function() {
        dataLayer.push({
            event: "generic-event",
            "event-category": "Slider",
            "event-action": "Klick auf Thumbnail",
            "event-label": $(this).index() + ": " + $(this).find("img").attr("title"),
            "event-value": 10
        })
    });
    $("a.av-horizontal-gallery-next").click(function() {
        dataLayer.push({
            event: "generic-event",
            "event-category": "Slider",
            "event-action": "Klick auf Control",
            "event-label": "Next",
            "event-value": 10
        })
    });
    $("a.av-horizontal-gallery-prev").click(function() {
        dataLayer.push({
            event: "generic-event",
            "event-category": "Slider",
            "event-action": "Klick auf Control",
            "event-label": "Prev",
            "event-value": 10
        })
    })
});

Where did you add the script? Please try to disable the jQuery in footer option from the Enfold > Performance panel.

Best regards,
Ismael

Hi,

Where did you add the FB Pixel snippet? The theme doesn’t have a custom cookie controller for it, so a lot of users place the snippet in the Google Services > Google Analytics field along with the tracking snippet.

You can also create a Custom Cookie toggle in the Privacy > Cookie Handling > Advanced Options section.

Best regards,
Ismael

Hi,

What do you mean by “via the Google Tag Manager”? Do you mean the Google Services > Google Analytics field?

Did you create custom toggles for the following cookies?

name: _fbp || path: /
name: __gat_UA-682811-33 || path: /
name: __ga || path: / 
name: _gid || path: /

Best regards,
Ismael

Hi,

Thank you for the info.

The theme only has limited control over which cookies or scripts it can block and that includes the snippet added in the Google Analytics, maps from the builder, fonts, embedded videos or the spam protection. Since the FB Pixel and GA tracking are added in a different manner, the theme will not be able to detect them. You have to add it back to the Google Analytics field, or you will have to create a custom script that will manually block those cookies.

Best regards,
Ismael