Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 3, 2017 at 7:17 pm #859751
    FreelanceWeb

    There seems to be a bug in the when adding a hotspot in an image hotspot element within a grid row column.

    The following two pages are identical except that one page has hotspots added, the other doesn’t.

    How We Do It – Test

    How We Do It – Test 2

    K Rgds,
    C

    October 4, 2017 at 9:47 am #860056
    Rikard

    Hey Ciaran1212,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 4, 2017 at 12:40 pm #860112
    FreelanceWeb
    This reply has been marked as private.
    October 5, 2017 at 5:53 am #860418
    Rikard

    Hi,

    Thanks for that, I’m not sure exactly what is causing it to be honest. I tried adding your content to a Color Section instead of a Grid Row but that doesn’t seem to be making any difference unfortunately. Could you try activating debug mode in order to see builder shortcodes: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, then simply copy/paste the shortcode of the page to a new page?

    Best regards,
    Rikard

    October 5, 2017 at 11:19 am #860527
    FreelanceWeb

    I have enabled debug mode and this is the code I used:

    [av_image_hotspot src='http://freelanceweb.ie/wp-content/uploads/2015/02/freelanceweb.ie_.png' attachment='3325' attachment_size='full' animation='no-animation' hotspot_layout='numbered' hotspot_tooltip_display='' hotspot_mobile='aviaTBhotspot_mobile']
[av_image_spot tooltip_pos='av-tt-pos-above av-tt-align-left' tooltip_width='av-tt-default-width' tooltip_style='main_color' link='' link_target='' hotspot_color='custom' custom_bg='#00b1d5' custom_font='#ffffff' custom_pulse='' hotspot_pos='17.4,21.8']
Clear brand positioning
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-left av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color' link='' link_target='' hotspot_color='custom' custom_bg='#00b1d5' custom_font='#ffffff' custom_pulse='' hotspot_pos='52.4,21.4']
Direct and concise messaging
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-above av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color' link='' link_target='' hotspot_color='custom' custom_bg='#00b1d5' custom_font='#ffffff' custom_pulse='' hotspot_pos='16.6,54.9']
Clear, concise menu
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-right av-tt-align-centered' tooltip_width='av-tt-default-width' tooltip_style='main_color' link='' link_target='' hotspot_color='custom' custom_bg='#00b1d5' custom_font='#ffffff' custom_pulse='' hotspot_pos='20.6,78.1']
Clear calls to action
[/av_image_spot]
[av_image_spot tooltip_pos='av-tt-pos-below av-tt-align-right' tooltip_width='av-tt-default-width' tooltip_style='main_color' link='' link_target='' hotspot_color='custom' custom_bg='#00b1d5' custom_font='#ffffff' custom_pulse='' hotspot_pos='']
Strong, expressive imagery
[/av_image_spot]
[/av_image_hotspot]

    The whole page got brought into a single container somehow:
    2017-10-05_1018
    2017-10-05_1019

    I have left it on debug mode for you to take a look. I would like to use hotspots in future so it would be great if this issue could be resolved.

    Thanks & Regards,
    C

    October 9, 2017 at 2:47 pm #861917
    Victoria

    Hi C,

    I made a test1 page, copied the shortcodes there, played with the page a lot. Turns out the image with hotspots is supposed to have at least one hostspot, if you add it, the html structure goes back to normal and things start working. You can delete that page, if you don’t need it anymore.

    Best regards,
    Victoria

    October 9, 2017 at 3:19 pm #861935
    FreelanceWeb

    Hi Victoria,

    So you are saying that the OTHER image with hotspots is supposed to have at least one hotspot?

    Let me try to get this clear: I had two images with hotspots, one without a hotspot and one with a hotspot. If I remove all hotspots from both elements it works, but if I have a hotspot on one element and not the other the html has a conflict?

    Regards,
    C

    October 11, 2017 at 7:58 pm #863002
    Basilis

    Hi,

    Yes, that is exactly what described.
    Please do let us know if more informations are needed.

    Best regards,
    Basilis

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