Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 20, 2020 at 2:56 pm #1205502
    brandreach_at

    Hello

    We started to use the built in cookie banner module with our sites and noticed some behavior we cannot explain. two of the three google cookies are not deleted. here my steps:
    1. accept all cookies initially
    2. reopen the cookie banner layover bei clicking “COOKIE EINSTELLUNGEN” in the footer – this is calling your JS function
    3. disable the google tracking cookies.
    4. check (screenshots)

    Only one of 3 cookies has been removed. Tthe cookie aviaPrivacyCustomCookie_gDisabled is true in both cases. Can you please have a look why that is? I have uploaded two screens how it looks on my side, and will leave credentials in the private area.
    There is no problem initially. If I do not accept google tracking there are no cookies set.

    SCREENS
    tracking disabled: https://ibb.co/Y3CrXPF
    tracking enabled: https://ibb.co/ZGR3zcN

    Thank you, BR Jay

    May 5, 2020 at 9:33 am #1209853
    brandreach_at

    Hello,

    is there a solution to this behaviour already by any chance?

    BR

    May 12, 2020 at 11:26 am #1212090
    Yigit

    Hi Jay,

    We are sorry for the late reply!

    It seems like both password and screenshots are deleted. Could you please upload screenshots once again and share the password?

    Best regards,
    Yigitx

    May 12, 2020 at 12:28 pm #1212124
    brandreach_at

    Hi Yigit

    No prob. I ve reset the password. There is a new one in the private area.
    I have uploaded new screens as well. I hope the new screens gonna pinpoint the problem as well.

    BR, Jay

    May 18, 2020 at 11:08 am #1213978
    brandreach_at

    Did you have a chance to take a look at this already?

    May 21, 2020 at 2:36 pm #1215008
    Ismael

    Hi,

    Can you post the screenshots again? They are no longer available.

    We also replied to the other thread.

    // https://kriesi.at/support/topic/gtm-cookies-and-third-party-cookies/#post-1215007

    Best regards,
    Ismael

    May 25, 2020 at 1:27 pm #1216117
    brandreach_at

    Hi,

    added them again.

    Kind regards,
    Steph

    May 29, 2020 at 10:31 am #1217649
    Ismael

    Hi,

    Please continue here: https://kriesi.at/support/topic/gtm-cookies-and-third-party-cookies/#post-1217604

    Best regards,
    Ismael

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘google tracking cookies not completely removed’ is closed to new replies.