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  • #1285088

    Hi Guys.

    One website running Enfold is not loading the Gtag code even though it is correctly specified in the Enfold Google Services box.

    The rest of my sites are all still collecting data. Please can you help?

    #1285092

    I have found the reason why

    The new Google Tracking Tags do not contain a UA number. The Enfold Privacy and Cookie system does not recognise it as a Tracking code – Therefore it doesnt load it.

    Please can you forward this to the team. This requires an urgent fix. In the meantime. I will add a function that inserts the track code on all pages but this means the Privacy Modal Cookies on and off settings simply wont work.

    Please can you report this as a bug for urgent quick fix.

    The sites which I created towards the end of 2020 and into 2021 have all been affected.

    • This reply was modified 3 years, 8 months ago by thinkjarvis. Reason: More info added to private box
    #1285331

    I’ve just seen its on the bug fix for 4.8. Will update and test.

    Thanks for providing a solution.

Viewing 3 posts - 1 through 3 (of 3 total)
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