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  • March 16, 2016 at 1:34 pm #598912
    Liv

    Hi,

    I’m trying to get my Google Shopping plugin to work on an Enfold installation but I’ve got an XML error. The problem is that there is a blank line before the XML starts.

    A working example on a different theme:
    Use view-source! http://www.fietsaccuwinkel.nl/feed/products/

    Enfold which is not working:
    Use view-source! https://www.mindofyourown.nl/feed/products/

    As you can see the first line is empty, XML does not allow this. Is there a way to fix this for Enfold?

    Cheers, Liv

    March 17, 2016 at 6:22 am #599446
    Rikard

    Hi Liv,

    Do you get the same problem with one of the default WordPress themes as well? Please send us admin login details in private if you should have any further problems on the topic.

    Regards,
    Rikard

    March 17, 2016 at 3:18 pm #599609
    Liv

    Hi Rikard,

    Thanks for your quick reply.

    I’ve tried it on a clean install with a few settings:
    Clean WP installation with enfold: works
    Clean WP installation with enfold + child theme: works
    Clean WP installation with default WP themes: works
    My WP installation with enfold + child theme: doesnt work.. :(

    Cheers, Liv

    March 25, 2016 at 6:55 pm #603692
    Andy

    Hi!

    so maybe you just need to re-install your WP and Enfold? there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Please ask plugin’s author if you need further help with this plugin. Not every theme is compatible with every WP theme and in this case you need to search for another plugin or hire a freelance developer to make a plugin compatible.

    Best regards,
    Andy

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