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  • #1407815

    Hi, I would like to integrate Google Recaptcha v2 on my websites and when I use the tool of the Theme Options everything seems to work. Nevertheless, when I check my sites on official Google Recaptcha page, I read the message “Abbiamo rilevato che il tuo sito non verifica le soluzioni reCAPTCHA. Questa operazione è obbligatoria per poter utilizzare correttamente reCAPTCHA sul tuo sito. Per ulteriori informazioni, consulta il nostro sito per sviluppatori.” ( sorry, it is in italian).
    How to deal with it?
    Thank you very much.

    #1407909

    Hey valev0,

    Thank you for the inquiry.

    The reCAPTCHA script may not be functioning properly on your end due to the privacy cookies not being accepted. Currently, the privacy option is configured to block all external services, including spam protection. If you wish to modify this behavior and enable reCAPTCHA without requiring the acceptance of cookies, you need to adjust the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour settings to either the first or second option.

    By selecting one of these options, you can allow the usage of reCAPTCHA while maintaining your desired cookie handling preferences.

    If you require further assistance or have any additional questions, please feel free to let us know.

    Best regards,
    Ismael

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