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  • September 20, 2019 at 2:49 pm #1140231
    mllibre

    Hi, i just have update WP and ENFOLD to the latest version and configure api keys to use Google Recaptcha V2 and V3.
    When i select in the form element to use Google Recaptcha V2, i can see it in the preview option. But when i save changes and udpdate my site, the Google Recaptcha don’t appear.

    What am i doing wrong?

    Thanks

    • This topic was modified 6 years, 1 month ago by mllibre.
    September 23, 2019 at 6:16 am #1140830
    Rikard

    Hey Marc,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 23, 2019 at 8:12 am #1140849
    mllibre

    ok, there you have it

    Thanks

    September 24, 2019 at 11:25 am #1141344
    Nikko

    Hi mllibre,

    I can see this error in the web console:

    Failed to load resource: the server responded with a status of 404 (Not Found) avia_google_recaptcha_front.js:1

    It seems like there are some missing files in the conditional_load folder, check the link in private content.
    If you need assistance to fix this, we will need ftp access.

    Best regards,
    Nikko

    September 24, 2019 at 11:41 am #1141346
    mllibre

    Hi Nikko, here you have the FTP access.

    Thanks,

    September 25, 2019 at 5:31 am #1141664
    Nikko

    Hi mllibre,

    Thanks, this is now fixed.
    You can remove both admin access as well as ftp access.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    September 25, 2019 at 9:47 am #1141708
    mllibre

    Thanks Nikko, but what was the problem and how to fix it?
    I have to do same in other sites.
    Thanks,

    September 25, 2019 at 2:02 pm #1141814
    Nikko

    Hi mllibre,

    avia_google_recaptcha_front.js was missing in your enfold theme files.
    It is located in wp-content > themes > enfold > framework > js > conditional_load folder.
    I just added that file and it was fixed.

    Best regards,
    Nikko

    September 26, 2019 at 4:42 pm #1142379
    mllibre

    Ok thanks Nikko!

    September 27, 2019 at 2:13 am #1142530
    Nikko

    Hi mllibre,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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  • The topic ‘Google Recaptcha don't appear’ is closed to new replies.