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  • January 26, 2021 at 10:59 am #1275437
    maryenvato

    hi,
    even if i created new API key for Contact form, i receive a massage :
    ”
    This contact form is disabled because you refused to accept the Google reCaptcha service, which is required to validate messages from the form.”

    Can you help me please?
    Looking forward hearing from you.
    Best regards
    MS

    January 27, 2021 at 12:56 pm #1275770
    Ismael

    Hey maryenvato,

    Thank you for the inquiry.

    The spam protection or the Google ReCAPTCHA is not working automatically on page load because the privacy & cookie options are enabled, so users have to accept the privacy option first, enable or toggle the required cookies and refresh the page before the scripts for the spam protection will load.

    If you would like to enable it automatically on page load even with the privacy options enabled, you have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option.

    Best regards,
    Ismael

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