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  • July 23, 2018 at 6:14 pm #988804
    Marcos Q.

    I have a problem with Maps Module. This module don´t show the map.
    I have a New instalation. WordPress 4.9.7, all plugins disabled and Test of API KEY work properly. Enfold 4.4.1

    July 24, 2018 at 2:54 am #989004
    Vinay

    Hey Marcos Q.,

    It is an issue with the API key. Please check the console message.

    Follow the steps provided in the documentation and set up a new API key it should work for you fine.

    Best regards,
    Vinay

    July 24, 2018 at 10:43 am #989093
    Marcos Q.

    Hi Vinay,
    According to this the error is “VersionRetired”. Google clarifies the following “You may have supplied a retired version in your script.” The versions 3.0 – 3.30 have been retired, and you might be receiving 3.31 instead. Please update your application to use one of the available versions. ”

    I think the incompatibility is generated by the script that the map should show.

    https://developers.google.com/maps/documentation/javascript/error-messages#retired-version

    July 24, 2018 at 12:57 pm #989149
    Vinay

    Hi,

    Please check the private message.

    If you still have an issue post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    • This reply was modified 6 years, 4 months ago by Vinay.
    July 24, 2018 at 1:22 pm #989163
    Marcos Q.

    Thank you for the support. Now work propertly. I found that a location did not contain the coordinates

    July 24, 2018 at 2:19 pm #989198
    Vinay

    Hi,

    Please let us know if the map works fine after adding the location?

    Best regards,
    Vinay

    July 24, 2018 at 7:25 pm #989313
    Marcos Q.

    The map is shown correctly, but I still get the “retired version” error in the console. If you still need to review the installation, I can provide you with access.

    July 25, 2018 at 11:45 pm #989980
    Vinay

    Hi,

    The “retired version” warning usually appears when Google release an update after the theme update was released. In the next version our devs will include the latest version and this is not a “critical” error. It error means that the loaded script version is not the latest one. You can manually change that in the config-templatebuilder > aviashortcodes > google_maps.js file approx around line 48. Or wait until the next version of Enfold update is released.

    $.AviaMapsAPI.apiFiles.src = 'https://maps.googleapis.com/maps/api/js?v=3.30&callback=aviaOnGoogleMapsLoaded';

    Adjust “v=” parameter. The development team should have noticed this by now so it may be updated on the next release.

    You can remove the testing API key and create a new one from scratch and it should work for you.

    Best regards,
    Vinay

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