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  • November 17, 2017 at 3:19 pm #878106
    bonsaimedia

    Hi there,

    We use the Google Maps on the contactpage. But for some reason the map is not visible. The API key is working properly.
    Could you please check what the problem is?

    Kind regards,
    Dominique

    November 17, 2017 at 4:05 pm #878137
    Jordan Shannon

    Hey bonsaimedia,

    Which version were you updating from?

    Best regards,
    Jordan Shannon

    November 17, 2017 at 4:35 pm #878169
    bonsaimedia
    This reply has been marked as private.
    November 18, 2017 at 10:30 am #878451
    Nikko

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    November 20, 2017 at 10:48 am #879028
    bonsaimedia
    This reply has been marked as private.
    November 20, 2017 at 4:13 pm #879185
    Jordan Shannon

    Hi,

    Can you please try to redo the API? You are receiving some console errors:

    https://snag.gy/2VHGNg.jpg

    How to register a Google Maps Api key

    Best regards,
    Jordan Shannon

    November 21, 2017 at 10:33 am #879616
    bonsaimedia

    Hi Jordan,

    It’s almost always a problem to get the Google Maps API key working right away. I just made a new one and inserted it. Still not getting the map…?

    Kind regards,
    Dominique

    November 22, 2017 at 2:45 pm #880284
    Nikko

    Hi,

    It’s fixed, there was an error:

    Latitude and Longitude missing

    just fetched the coordinates and was working fine. :)

    Best regards,
    Nikko

    November 22, 2017 at 5:30 pm #880371
    bonsaimedia

    Thanks!

    November 22, 2017 at 5:37 pm #880376
    Jordan Shannon

    Hi,

    Great! Did you need further help, or shall we close this topic?

    Best regards,
    Jordan Shannon

    November 23, 2017 at 11:16 am #880658
    bonsaimedia

    Yes. Thanks!

    November 23, 2017 at 2:04 pm #880701
    Nikko

    Hi,

    Glad to hear that. We’ll be closing this thread. Thanks for using Enfold :)

    Best regards,
    Nikko

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