Google Maps not loading - Support | Kriesi.at

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November 30, 2016 at 2:29 pm #718785

tocal
Participant

Hi,

My map won’t load on this page: http://www.atl-associates.com/get-in-touch/

The site has been migrated from a development server which works fine: http://dalestudios.co.uk/atl/get-in-touch/

I have followed the instructions here: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/ but it’s still not working.

Please help!

November 30, 2016 at 2:32 pm #718791
Yigit
Keymaster
Hey tocal,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
November 30, 2016 at 2:37 pm #718794

tocal
Participant

If you deactivate any plugins, please re-activate afterwards.

November 30, 2016 at 2:44 pm #718795

Yigit
Keymaster

Hi!

I replaced your API key with the one @Vinay generated and then deactivated “Google Map Wizard for WordPress” plugin and it worked. Please flush browser cache and review your website

Cheers!
Yigit

November 30, 2016 at 2:46 pm #718797

tocal
Participant

Great! Thanks for your help and being so speedy Yigit!

November 30, 2016 at 3:16 pm #718802

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit
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