Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1401807

    Hi,

    on single events page of The Events Calendar under “Details” the map is not displayed on mobile, but on desktop there is no problem.

    It worked before.

    Best regards,
    Tom

    #1402004

    Hey Tom,

    Could you please switch the user role to the administrator? I cannot see any events with the current user role.

    Best regards,
    Yigit

    #1402010

    Hey Yigit,

    I am sorry, forgot to change it. But now it should work.

    Best regards,
    Tom

    #1402410

    Hi,
    Thanks for your patience and the link to your site, I only found one Event on your site and it was in a draft status, from my Android device the map is showing:
    ad240d05-1bd9-406e-b592-6cafc75655d6.jpeg
    it also shows on Windows in Chrome Dev Tools mobile emulation:
    Enfold_Support_711.jpeg
    I note that the map is wrapped with the class rcb-content-blocker which I believe is from your Real Cookie Banner plugin.
    Your screenshot looks like an iPhone, I don’t have one but I checked on a Mac with Safari using Responsive Design Mode and it shows the map in iPad mode but not iPhone mode.
    This looks like a result from your content blocker in your plugin, I don’t know about this plugin so I don’t know why it shows the map on Android, Windows, & iPad, but not iPhone, try checking with the plugin author to see if there is some setting for this.

    Best regards,
    Mike

    #1402428

    Hi Mike,

    Thanks a lot for your efforts and explanation.

    I will contact the people of Real Cookie Banner.

    Best regards,
    Tom

    #1402431

    Hi,
    We will leave this open for now, please let us know when this is sorted out and we will close.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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