Viewing 21 posts - 1 through 21 (of 21 total)
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  • #832749

    HI please can you help me here – I have been trying all sorts of things to get google maps to work but it simply will not – also tried some solutions shown but as I am not technical I do not want to touch it – this is the error message I have and it’s been like this after many attempts to reload the avai media element / new api / delete the page etc

    Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    Thanks – it’s urgent now after about 2 weeks of my efforts

    #833197

    Hey George,

    Thanks for the login details, though they don’t seem to work. Could you check and verify please?

    Best regards,
    Rikard

    #833219

    Hi Rickard

    I apologise please try these
    I hope this helps
    Thank you
    George

    #833410

    Hi,

    Thanks for that, login details are working now. I’m not sure why you are getting an error but the error message in the console seems to indicate that it’s not valid. Could you try to generate a new one? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Also, what you have put in the Google Analytics field is not correct. It should look something like this:

    <script>
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');
    
    ga('create', 'UA-XXXXX-Y', 'auto');
    ga('send', 'pageview');
    </script>

    Best regards,
    Rikard

    #833628

    New API Key AIzaSyDyy0mD5VX9k6Yh7hThI86y9TVLc2zYlS0
    fish chips quesada

    Stopped analytics for now to isolate the issue

    And still get the same error

    #834379

    Hi its been a few days now and no news – can you please advise as a matter of urgency?

    #835571

    Hi,

    Can you show us a screenshot of your Google Console?

    Best regards,
    Basilis

    #835814

    Sorry tell me more Google Console – on the theme? On my own account?
    Where do I get that?
    Thanks

    #835824

    Ask them if it’s webmaster tools or javascript console they want to see

    #838181

    Hi have you guys forgotten about this issue?

    #838205

    Hi,

    Sorry for the late reply due to summer holidays.

    I tried to login but it did not work.

    You are using Enfold 4.0.7 – With the latest version 4.1.2 you can check the validity of your google map API key in the backend when entering it. Try to update to the latest version and follow the hints given there regarding the page restrictions to the key.

    Let us konw, if this helped.

    Best regards,
    Günter

    #838756

    HI Gunter

    I am running 4.07 and it tells me there is no later Enfold ?

    This has been going on a while now there must be a solution somewhere / somehow – at the moment I have an image running

    • This reply was modified 7 years, 4 months ago by Victoria.
    #839346

    Hi georgecornelius,

    You can update your theme via FTP.

    Could it be that someone disabled the theme update notification or something is not working properly?

    Best regards,
    Victoria

    #841959

    Hi this has been going on a long time now – can anyone take hold of this and get it sorted instead of passing it back to me to do something I am not sure off – please get into the site and do what needs to be done thank you

    #842337
    This reply has been marked as private.
    #842391

    Hi georgecornelius,

    Here is the error and the documentation on the error.

    View post on imgur.com


    https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

    Best regards,
    Victoria

    #842405
    This reply has been marked as private.
    #843552

    OK still no help – all my other sites work fine – 2 are problems – why can I not seem to get some definitive help here, please????

    #844263

    Hi,

    Did you add the site as one of the http referrers? Please review the documentation and look for the “http referrers” section ( Step 4 ).

    // http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    It it’s not working, please provide the gmail account login details.

    Best regards,
    Ismael

    #846651

    OK I managed to get my issues sorted thanks to a freelancer named Ali who corrected both sites and had them up and running in less than 10 minutes – this is the first time I have been disappointed with the support from Enfold and it has made me consider using Avada next time I want another theme – thanks

    #847043

    Hi,

    Thanks for the feedback. Would you mind sharing what Ali did so that we can learn from that please?

    Best regards,
    Rikard

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