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  • November 10, 2017 at 11:15 am #875102
    kueblert

    Hi,
    i am using WP: Version 4.8.3 and Enfold: 4.2
    i tryed to enter the Google Service api code in Enfold Theme but i always get the message: Could not connect to Google Maps with this API Key.

    The strange thing is that my code ist RIGHT!
    some Maps on my side you can see ..others not
    Here you can see the map:

    Anreise

    here not

    Rechnerstandorte

    i always got the message that i could not connect becouse the code ist not valid but it is!

    In my Google api Key Settings i used this path:
    *.cchh-hessen.de/*
    https://cchh-hessen.de/*

    i read a lot postings in the forum, i tryed realy hard bot nothing could help, have you any idear?
    in my JS console there is a mesage:
    JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:542
    Fehler beim Verarbeiten des Wertes für ‘pointer-events’. Deklaration ignoriert. rechnerstandorte
    [AVIA-MAP-ERROR] Latitude or Longitude missing

    please help

    Kind Regards
    Tobi

    November 10, 2017 at 7:31 pm #875319
    Victoria

    Hey Tobi,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 14, 2017 at 2:44 pm #876588
    kueblert
    This reply has been marked as private.
    November 15, 2017 at 10:29 am #877008
    Rikard

    Hi,

    Thanks but the details don’t seem to work, could you check and verify please?

    Best regards,
    Rikard

    November 15, 2017 at 3:00 pm #877094
    kueblert

    Hello Rikard,
    what can i do ? What do you mean when you say “The deatail’s dont’t seam to work”
    What details?

    Kind Regards
    Tobi

    November 15, 2017 at 3:04 pm #877096
    kueblert
    This reply has been marked as private.
    November 16, 2017 at 7:19 pm #877683
    Victoria

    Hi kueblert,

    Can you please try to update your theme via FTP and flush the caches. Could be that some files did not get overwritten properly and the old code is still there.

    Best regards,
    Victoria

    November 21, 2017 at 8:33 am #879548
    kueblert

    i updated the theme via ftp manualy same problem.
    so what to do now?

    November 22, 2017 at 8:01 am #880109
    kueblert

    can you tell me the file in wicht maybe the old code is saved?
    maybe i can write it manuel over?

    November 23, 2017 at 5:17 pm #880786
    Victoria

    Hi Tobi,

    The error and the documentation link are in private.

    Best regards,
    Victoria

    December 14, 2017 at 12:42 pm #888853
    kueblert

    Hi,
    thanks with this link i created again a api-key and now it works…i donkt realy now wy it now works..but anyway..
    https://developers.google.com/maps/documentation/javascript/get-api-key
    thanks a lot!!

    December 14, 2017 at 5:11 pm #888973
    Victoria

    Hi kueblert,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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