Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 1, 2022 at 10:17 am #1356997
    ichmusshierweg

    Hi,
    it’s impossible to me, to make teh api key work.
    If I enter a key, I get “Mit diesem API-Schlüssel konnte keine Verbindung zu Google Maps hergestellt werden.” as response.

    All up to date. I tried even with all plugins deactivated

    Do you have some good advice?

    July 2, 2022 at 12:27 pm #1357053
    Nikko

    Hi ichmusshierweg,

    Please do the following:

    • Google now requires you to enable billing for the API key to work.
    • Check if you typed the API key correctly.
    • If you use the restriction setting on Google try to remove that and check if it works.
    • Create a new unrestricted API key and try again, if the old key is not working for you.
    • Check if GeoCoding service is enabled.
    • If none of this helps: deactivate all plugins and then check if the API key works.

    For further information please check our docs: https://kriesi.at/documentation/enfold/google-map/#could-not-connect-to-google-maps-with-this-api-key

    Best regards,
    Nikko

    July 4, 2022 at 12:15 pm #1357190
    ichmusshierweg
    This reply has been marked as private.
    July 4, 2022 at 1:43 pm #1357203
    Rikard

    Hi Karsten,

    Thanks for the update. I added the API key to the theme options and saved, then I checked the map on your contact page. The error message Google is sending is that billing details are not added to the account: https://console.cloud.google.com/projectselector2/billing/enable?pli=1. Could you please double check that the billing details are added, and that they are valid?

    Best regards,
    Rikard

    July 4, 2022 at 2:09 pm #1357208
    ichmusshierweg
    This reply has been marked as private.
    July 4, 2022 at 3:01 pm #1357211
    Rikard

    Hi,

    Great, I’m glad to hear that it’s working now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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