Viewing 18 posts - 1 through 18 (of 18 total)
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  • May 21, 2018 at 10:22 am #959618
    kkehrer

    Hello Kriesi Team

    A few days ago I installed WordPress 4.9.6 and Enfold 4.3.2.
    Now I tried to add the “Google Maps API”-Key. At first, I misread the error and generated a new key.

    Google Maps - Mailchimp

    How can I fix this bug?

    Best regards
    Kai

    • This topic was modified 6 years, 6 months ago by kkehrer.
    May 22, 2018 at 5:30 am #960132
    Rikard

    Hi Kai,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 22, 2018 at 7:52 am #960164
    kkehrer
    This reply has been marked as private.
    May 23, 2018 at 4:33 pm #960930
    kkehrer
    This reply has been marked as private.
    May 23, 2018 at 4:33 pm #960931
    Victoria

    Hi Kai,

    I do not see the API key there, did you remove it? Can you please put it back, so that we can see the error text.

    Best regards,
    Victoria

    May 23, 2018 at 4:42 pm #960941
    Dandy

    I have the same Problem after i updated to 4.4. On Google Services. there is now the api Checkbox for mailchimp and the check does not work with the google api key. So Google Maps doesn´t work anymore.

    I have this on all my wordpressinstallations with Enfold 4.4 now.

    May 23, 2018 at 5:06 pm #960974
    kkehrer

    Hello Victoria
    The key disappeared when I updated the theme. It is back again.

    Kind regards
    Kai

    May 23, 2018 at 6:53 pm #961086
    Dieter Greven

    Exactly the same problem here. Already created a new API key. Also I see that “Mailchimp” text in the Google Services section and Google Maps doesn’t work.

    May 24, 2018 at 4:19 pm #961643
    Victoria

    Hi dietergreven,

    It is just a translation issue, it will be fixed in the next update, but it works as it did.

    Best regards,
    Victoria

    May 24, 2018 at 4:35 pm #961661
    Dieter Greven

    Thank you Victoria. Nethertheless I had to create a complete new Google Maps API key to get my Maps to work again. Nether had such problems before with Enfold.

    May 24, 2018 at 5:04 pm #961706
    kkehrer

    Hello Victoria
    Did you change something in my wordpress? Today everything is OK?
    Thank you very much!

    May 24, 2018 at 5:10 pm #961710
    Dandy

    Yesterday, it doesn´t work, but today, without any changes.

    May 26, 2018 at 1:26 am #962480
    tremblayly

    Hi
    Just sharing what I experienced.
    The API key had a space at the front. Once I deleted the space, saved, then rechecked the API key, it successfully connected to Google services and my map loaded.
    Lyse

    May 27, 2018 at 12:55 pm #962698
    Victoria

    Hi Lyse,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    May 27, 2018 at 12:55 pm #962699
    Victoria

    Hi dietergreven,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 27, 2018 at 12:56 pm #962700
    Victoria

    Hi kkehrer,

    NO, I did not. Glad it is working again.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 28, 2018 at 2:56 pm #963263
    Petra_MUC

    Hi tremblayly,
    how did you remove the space from your API key, in which file?
    Enfold doesn’t answer. I’ve found the bug in the source code of many websites that I’ve just updated to the latest WordPress Version.
    Thank you very much for an answer in advance!
    Petra

    May 31, 2018 at 4:39 am #964611
    Ismael

    Hi,

    It’s in the Enfold > Google Services > API field. Check if there is an extra space at the very beginning or at the end of the key.

    Best regards,
    Ismael

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