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  • September 16, 2019 at 5:58 pm #1138883
    mknobloch

    Hi there,

    I installed my 8th Enfold theme 3 weeks ago .

    There was a Google API key pre installed, but the google Map didn´t work
    .
    Now I enter a new API Key without restrictions, but is not accepted.

    I hope you can help me

    Cheers – Markus

    September 16, 2019 at 8:05 pm #1138904
    danieltyrala
    This reply has been marked as private.
    September 18, 2019 at 10:00 am #1139352
    Rikard

    Hi Markus,

    You haven’t added an API key under Enfold->Google Service. Could you try to do so please? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    Rikard

    September 18, 2019 at 10:00 am #1139353
    Rikard

    Hi danieltyrala,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    September 18, 2019 at 2:30 pm #1139496
    mknobloch

    Hi Rikard
    Thanks for your prompt reply!

    That is more then weird! I had entered a key and it´s vanished. How is this possible??
    Now I have requested another one. It wasn´t accepted either.

    After a while, the blue box below appeared saying everything was okay – but the map didn´t show up. :-(

    I pressed again on the “Check API Key” button and the blue button turn into a black one again.

    I added a link to some screenshots, which might help to solve this mystery ..

    Thnks for your help

    Markus

    BTW – I follow the steps as suggested in the help page

    Google Map

    • This reply was modified 5 years, 3 months ago by mknobloch.
    September 24, 2019 at 4:06 am #1141190
    Ismael

    Hi,

    Sorry for the delay.


    @mknobloch    : We noticed that the site is running an older version of the theme, 4.5.7. Please upgrade it to 4.6.2.

    Did you generate another API key? Make sure that there is an attached billing account in your Google Project and that the site is included in the list of HTTP restrictions. Provide the API key in the private field so that we can see the error.

    Best regards,
    Ismael

    May 30, 2020 at 6:45 pm #1218062
    hanneoek
    This reply has been marked as private.
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