Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • January 3, 2017 at 9:32 pm #729147
    cap10kai

    Hi, my Google Maps isn’t working anymore.

    As in your description I generated an API. And I cleared all cache from W3 total Cache Plugin. But nothings helps!
    What do you think?

    Cheers, Kai

    January 3, 2017 at 10:12 pm #729176
    Vinay

    Hey Kai,

    If there was any code added earlier to fix this issue please remove it and update the theme to the latest version 3.8.4.

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    How to register a Google Maps Api key

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    Best regards,
    Vinay

    • This reply was modified 7 years, 10 months ago by Vinay.
    January 3, 2017 at 10:55 pm #729202
    cap10kai

    Hi Vinay, thanks for the quick reply!

    It was my first API Key, so I couldn’t delete any older ones. But I checked the Credentials and there was no API Key anymore. I checked the Dashboard and there I could “Activate API”. I did this and now it works. Strange …

    Cheers, Kai

    January 4, 2017 at 5:58 am #729276
    Rikard

    Hi Kai,

    Ok, thanks for the feedback and glad you got it working :-)

    Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    January 10, 2017 at 11:37 am #731509
    KulturDesign

    Hey dear kriesi team
    strange behaviour on one of my customer sites. The german version (see LINK to website at private content) ist working well. But on the english version won´t show any maps! As you can see we use wpml plugin for translating to english version.
    We´re using latest ENFOLD Version: EnfoldVersion: 3.8.4 and WordPress 4.7
    Any ideas? Help is appreciated :-)

    January 11, 2017 at 6:24 am #731871
    Rikard

    Hi @KulturDesign,

    You are getting this error message on the page: https://developers.google.com/maps/documentation/javascript/error-messages#deleted-api-project-map-error. Could you check if that is the case please?

    Best regards,
    Rikard

    January 11, 2017 at 9:34 am #731949
    KulturDesign

    Hey Rikard
    thank´s for you very fast reply.
    Yes, that´s the error but I use the same API key for the german version of this site and there´s no error…and the map is working

    DeletedApiProjectMapError Error
    Your API project may have been deleted from the Google Developers Console. Please check the project for which you generated the API key that’s included in JavaScript API loader. You can create a new API project and get a new key on the Google Developers Console.

    best regards
    Stanko

    January 11, 2017 at 1:53 pm #732041
    Vinay

    Hi,

    I do not see the google maps on both the pages. Please delete the API key from google API manager and create a new API it should work fine. If yous till have any issue please share the wordpress admin credentials and your google credentials in private so we can create a new API key and test it for you.

    Best regards,
    Vinay

    January 12, 2017 at 12:08 pm #732590
    KulturDesign

    please – this is not helping, because I do have on german site the maps – and deleting the “working API Key” is no solution :-(
    wp admin credentials please see “private content” – thx

    January 16, 2017 at 7:46 am #733926
    Ismael

    Hi,

    This is the error that we get from the EN version.

    DeletedApiProjectMapError Error
    Your API project may have been deleted from the Google API Console. Please check the project for which you generated the API key that’s included in JavaScript API loader. You can create a new API project and get a new key on the Google API Console.
    See Obtaining an API key.

    Did you delete the project from the Google API console? I also noticed that the API key of the Dutch theme options is different from the English one so we copied the API key from the dutch version to the english theme options. Please remove browser cache or hard refresh before checking the page.

    Best regards,
    Ismael

    January 16, 2017 at 7:11 pm #734306
    KulturDesign

    Hey Ismael
    Thank you so much for fixing this isssue.

    I didn´t delete anything so I was confused about this error…. you mean the german version :-)

    Now it´s working as it should – thank you

    best regards
    Stanko

    January 17, 2017 at 6:49 am #734496
    Vinay

    Hi,

    Glad we could help!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

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