Viewing 13 posts - 1 through 13 (of 13 total)
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  • #965335

    Hello,

    I’ve made the update to Enfold 4.4. After that my Google Maps stop working. When I go to my contact page, it shows me one second the map and then a message, that maps couldn’t be loaded and I see more informations in the javascript console.

    Before the update the map loaded correctly without an error message.

    I’ve already generated a number of new API keys and tried them as well as the original working before API key , but when I put them in <Enfold – google services> it says can’t connect ? … I am registered with google billing so no issue there.

    I have wasted two – three days trying to fix this by trying all the suggested fixes in the threads i have seen.
    Can someone please help and update me on what is happening to fix this extremely serious problem, my clients are furious

    #965482

    Hey Bizsolmw,

    There are reports with people having some issues with googlemap after updating to Enfold 4.4, please try the solution posted by our developer on this thread:
    https://kriesi.at/support/topic/parse-error-when-updating-to-latest-version/#post-963219
    Hope this helps.

    Best regards,
    Nikko

    #965506

    Hi Nikko

    Thanks for your reply, I have carried out all the changes suggested, but unfortunately still no success with this issue
    you can see for yourself by seeing the map at the base of the home page…map loads for a second…then error message
    any help would be appreciated – this is so bad

    Best regards
    Bizsolmw

    #965830

    Hi,

    Thanks for the feedback. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #966088

    Thanks Rikard
    Details for you

    Best regards,
    Bizsolmw

    #966291

    Hi Bizsolmw,

    Thanks for that, though the login page won’t display the login fields?

    You must log in to access the admin area.

    Best regards,
    Rikard

    #966508

    Hi Rikard
    please see below in private area

    regards
    bizsolmw

    #966535
    #966978

    Hi Bizsolmw,

    Thanks for that, I can log in now but I’m not sure what is going wrong since the API key seems to be correct. Your regular Analytics code look incomplete though, are you sure that you copied the whole code snippet from your Analytics account?

    Best regards,
    Rikard

    #967176

    Hi Rikard

    The google Analytics code is correct,
    Java script console keeps saying ” noApikeys”
    we know the API key is there so the script is not telling the page their is an API key
    What can be done to sort this – could you look at code again please

    Best regards
    bizsolmw

    #967359

    Hi bizsolmw,

    Can you try to create a stage site for your site first? you can check here for more information: https://themeisle.com/blog/wordpress-staging-site/
    Basically it’s just a clone of your site, so we can try to isolate issues, deactivate some/all plugins and try to fix it without affecting your live site.
    On the backend it doesn’t seem to have issue, however on the front it shows this error: NoApiKeys but there’s a high chance that there’s some plugin conflict preventing the code from working properly.

    Best regards,
    Nikko

    #967762

    Hi Nikko

    Thanks for your reply, I will do that for you
    I will let you know when its ready

    best regards,
    Bizsolmw

    #968238

    Hi,

    Thanks for the feedback, let us know when you have something to show us.

    Best regards,
    Rikard

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