Google Map is not working properly - Support | Kriesi.at

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February 25, 2019 at 8:32 am #1071152

liewss80
Participant

Hi, I’m using Enfold for my website but now all of sudden (not sure since when) the Google Map is not displayed on the site. It says. “This page can’t load Google Maps correctly.” How to rectify this?

February 26, 2019 at 3:11 am #1071595

liewss80
Participant

I tried the latest update of Enfold also doesn’t help. Any solution?

February 27, 2019 at 6:08 am #1072161

Ismael
Moderator

Hi,

Thank you for using Enfold.

Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

We get that warning from the console. It means that the API key is missing. Did you add a map API key in the Enfold > Google Services panel?

Best regards,
Ismael

February 28, 2019 at 3:27 am #1072453

liewss80
Participant

We do not have any google map API. How to get? or is there any alternatives? how about other enfold users? no such issue arise?

March 1, 2019 at 4:28 am #1072851

Ismael
Moderator

Hi,

Google requires every user to get a key in order to access their map API. You have to generate one and put it in the Enfold > Google Services > Google Map section or field. More instructions can be found in the documentation.

// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

Best regards,
Ismael

March 1, 2019 at 4:45 am #1072857
liewss80
Participant
Is there any alternatives that doesnt requires additional charges in long run? This is not a retail business. The purpose is just to show office location.

Which Google Map SKU is utilized by Enfold?
- This reply was modified 5 years, 9 months ago by liewss80.
March 2, 2019 at 4:35 am #1073486

Ismael
Moderator

Hi,

Thanks for the update.

You can always embed a map using an iframe, but it still requires an API key.

// https://developers.google.com/maps/documentation/embed/guide

The theme is using javascript, geocoding and some other dependencies. They’re going to be enabled automatically when generating a key for the javascript API.

// https://developers.google.com/maps/documentation/javascript/get-api-key#key

Just click on the “Get Started” button, follow the steps and you’re good to go. Refer to the documentation for additional instructions.

// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

Best regards,
Ismael

March 4, 2019 at 6:36 am #1074175
liewss80
Participant
Does Google charge for this API key? Confused by the billing description. Some charge, some not. Which type Enfold is using? Possible to change to non-interactive version in order to avoid long term cost?
- This reply was modified 5 years, 9 months ago by liewss80.
March 5, 2019 at 4:31 am #1074626

Ismael
Moderator

Hi,

Which type Enfold is using?

The theme is using the dynamic or javascript API as mentioned previously.

Does Google charge for this API key?

Yes, they charge for these API only if you exceed the usage quota. There is a free $200 credit every month, which is equivalent to 28,000 loads or requests and this limit is usually enough for a lot of websites. The embed API that uses place and view mode is always free with unlimited usage, but you have to put the embed code manually in a code or text block because it’s not used by the theme. Example.

// https://developers.google.com/maps/documentation/embed/guide#view_mode

More info about usage and billing: https://cloud.google.com/maps-platform/pricing/sheet/

Best regards,
Ismael

March 5, 2019 at 4:42 am #1074629

liewss80
Participant

I see. Noted. Will try to get the API. Thanks for the info

March 6, 2019 at 4:47 am #1075241

Ismael
Moderator

Hi,

You’re welcome. Please don’t hesitate to contact us if you need further help.

Have a nice day.

Best regards,
Ismael
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