Viewing 21 posts - 1 through 21 (of 21 total)
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  • August 14, 2019 at 5:57 pm #1127677
    julia_usn

    Please have a look to the map: I’ve inserted API but something goes wrong.
    Moreover theres’s a display problem in the reCAPTCHA’s form (you find it in footer page), as you can see overlapping numbers
    Thanks!

    • This topic was modified 5 years, 6 months ago by julia_usn.
    August 15, 2019 at 6:15 am #1127813
    Rikard

    Hey julia_usn,

    On which page is this happening? I can only see a coming soon page even though I’m logged in.

    Best regards,
    Rikard

    August 15, 2019 at 12:56 pm #1127904
    julia_usn

    Sorry, this is the skip link: http://www.fatello.it/?ign_skip=9020371438785
    Is in “contatti” page, thanx!

    August 15, 2019 at 7:57 pm #1128024
    Victoria

    Hi julia_usn,

    Please have a look at the Google api docs here
    https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

    Best regards,
    Victoria

    August 16, 2019 at 1:17 pm #1128247
    julia_usn

    Hi Victoria,
    thank you! I’ll use another map.
    What about the captcha display problem?
    In the same “contatti” page you can see overlapping numbers …
    Thanks, Giulia

    • This reply was modified 5 years, 6 months ago by julia_usn.
    August 17, 2019 at 4:39 am #1128410
    Rikard

    Hi Giulia,

    I can’t see the numbers overlapping on my end using Chrome, in which browser are you seeing that?

    Best regards,
    Rikard

    August 20, 2019 at 9:52 am #1129164
    julia_usn

    Hi,
    1) I have the same overlapping problem in Chrome, Firefox and Opera, in both pcs: desktop and laptop.
    2) I need to change the submenu background color which now is white with the following color: #2B3A0B
    if I change it through the theme panel – logo area backround – I have the whole header with this background and it is shown in some contents.
    So I just need to give a color to the submenu.
    If you please give me the right css code I can control it.
    3) I have a display problem in I.E. 11 – the counters (last elements in home) are not visible
    4) About the boxes in homepage with icons, I would like to hide them in screens between 768px and smaller but
    I don’t have this option in “screen option” neither I can see a custom class option.
    Please let me know how to improve the default media queries

    Thank you,
    Giulia

    • This reply was modified 5 years, 6 months ago by julia_usn.
    August 21, 2019 at 5:38 am #1129420
    Rikard

    Hi Giulia,

    Please stick to one question at a time from now on. I still can’t see any overlapping numbers on my end, could you post a screenshot of what you are seeing on your end please? You can upload to Dropbox, Google Drive or Imgur, then link to it here.

    Best regards,
    Rikard

    August 21, 2019 at 8:59 am #1129496
    julia_usn

    Hi, here is the screenshot:
    https://drive.google.com/open?id=1sUyn8VEVvbF9XHjvv4mPwjKTPPfRNE9z

    About my other 3 questions, sorry I don’t understand: have I to open other 3 tickets right now or is it fine only for this time?
    Hopefully they are my last questions for this site :)

    August 21, 2019 at 11:48 am #1129545
    Rikard

    Hi,

    Thanks for the screenshot, is it ok if we move the text out of the actual box? If so then please try this in Quick CSS:

    .page-id-156 .value_verifier_label {
    position: absolute;
    top: 30px;
    left: 100px;
}

    No, you don’t have to open separate tickets for now, but please do so in the future. If you post several questions in one post then you are likely to get delayed responses since a moderators might not know the answer to all of your questions, and won’t reply because of that. It’s also because the threads are a lot easier to follow and to understand if a single thread contains a single problem.

    Best regards,
    Rikard

    August 21, 2019 at 12:11 pm #1129551
    julia_usn

    Hi, yes it would be fine, but actually nothing happens with that code …

    August 22, 2019 at 3:51 am #1129825
    Rikard

    Hi,

    Yes it does, I can see it applying to your site on the page in private. If you need it on other pages as well then let us know which ones, or if you want it to apply globally to the whole site.

    Best regards,
    Rikard

    August 22, 2019 at 11:06 am #1129947
    julia_usn

    Yes, it is working!
    I have forms in all pages, the origin is the footer page.
    Please tell me the right code also for the footer.
    Thank you,
    Giulia

    August 23, 2019 at 3:57 am #1130174
    Rikard

    Hi Giulia,

    Thanks for the update. Please try this CSS instead then:

    .value_verifier_label {
    position: absolute;
    top: 30px;
    left: 100px;
}

    Best regards,
    Rikard

    August 23, 2019 at 6:05 pm #1130454
    julia_usn

    Ok, it’s working, thanks!
    So you solved the first question and I’ve fjust ound the solution for the second one (submenu color)

    There are only the following two questions left:
    3) I have a display problem in I.E. 11 – the counters (last elements in home) are not visible
    4) About the boxes in homepage with icons, I would like to hide them in screens between 768px and smaller but I don’t have this option in “screen option” neither I can see a custom class option. Please let me know how to improve the default media queries.

    Thank you,
    Giulia

    August 24, 2019 at 4:43 am #1130527
    Rikard

    Hi Giulia,

    I’m on Mac so I can’t check the IE problem for you, please try this to hide the icons on your home page on mobile screens:

    @media only screen and (max-width: 767px) {
.home #av_section_1 .av_font_icon {
  display:none;
}
}

    Best regards,
    Rikard

    August 26, 2019 at 8:54 am #1130878
    julia_usn

    Hi, but why I should hide the icons?

    I’ve just found out that there are several problems in Internet Explorer :
    there are lots of elements missing, please have a look to my screenshot
    https://drive.google.com/open?id=17yGc_5zClRRT2bdvtPiUdmmAeYrz_doF

    Your theme has not been tested on I.e.?
    It’s urgent: I’m supposed to show the site to my customer within today
    thank you

    August 26, 2019 at 9:04 am #1130879
    julia_usn

    http://osxdaily.com/view-internet-explorer-pc-only-websites-on-mac/

    I’ve checked on I.E. 11

    August 29, 2019 at 10:06 am #1131834
    Basilis

    Hi,

    Those problems are related to the web moving forward and IE not.
    I have added for you the beta of our theme that fixes some issues, but please keep in mind that IE has died.
    And died means that Microsoft is not supporting it any more as a browser so while the web grow and we use new techniques
    IE is not supporting them.

    Best regards,
    Basilis

    September 23, 2021 at 12:11 pm #1322002
    julia_usn

    Hi, I’ve just bought a new licence but I can’t post a new topic anymore, could you please check?
    Thank you,
    Giulia

    September 24, 2021 at 7:53 am #1322151
    Rikard

    Hi Giulia,

    Please follow this link in order to open a new thread, or click this button: https://imgur.com/a/AnoSPNb

    Best regards,
    Rikard

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