Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 20, 2015 at 12:20 pm #382391
    irenejv

    Hi,

    About a month ago, my google map on my contact us page just stopped showing, only the zooming control, the google logo (on the bottom left corer) and the terms of use link (bottom right) can be seen, but the actual map area itself is just blank…
    I’ve updated my wp to v 4.1 and my enfold theme is v 3.0.5.

    The strange thing is that after updating everything, the map actually does show up again when viewing in Chrome. But still remains blank if viewed in safari or firefox (browsers are up to date).

    Could anyone please help me or give me any suggestions to try and fix this? I don’t know what else to try…

    Thanks for any help in advance!

    Irene

    January 20, 2015 at 2:11 pm #382428
    Yigit

    Hi Irene!

    It seems lie you are currently using Enfold version 3.0.2. Please update the theme to the latest version 3.0.5 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    January 21, 2015 at 7:37 am #382882
    irenejv

    Hi Yigit,

    I’ve already updated it to 3.0.5. In my enfold theme option, it actually says at the bottom:
    “Theme Updates
    No Updates available. You are running the latest version! (3.0.5)”
    I have also updated it to make sure via ftp just yesterday before my post..

    January 21, 2015 at 5:32 pm #383155
    Yigit

    Hey!

    Maybe you posted wrong link or updated wrong installation? It seems like you are using WordPress 4.0.1 and Enfold 3.0.2.

    Cheers!
    Yigit

    January 22, 2015 at 2:50 pm #383688
    irenejv

    Hi,

    I just have that one wp install on that server, i just downloaded the theme update again and re-uploaded via ftp again today, but the map is still not showing up. But now it’s not showing anymore in chrome either :(

    January 22, 2015 at 4:29 pm #383753
    Yigit

    Hi!

    Please download a fresh Enfold from ThemeForest and upload Enfold.zip file somewhere on the FTP and post access here privately so we can update the theme for you.

    Best regards,
    Yigit

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