GOOGLE MAP Fetch Coordinates’ Button not working :/ - Support

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April 30, 2017 at 6:18 am #785188

MountainFilms
Participant

I saw that others are also having issues with the Google Maps Pro plug in not working with the Fetch coordinates. Has the issue been resolved yet? I cannot get it to work!

May 1, 2017 at 12:50 pm #785675

Yigit
Keymaster

Hey Patrick,

Please make sure that you are using the latest version of the theme which is currently 4.0.5 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and then refer to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

If that too does not help, please create a temporary admin login and post it here privately :)

Best regards,
Yigit

May 1, 2017 at 3:54 pm #785808

MountainFilms
Participant

Hi Yigit,

I went in to the Enfold Theme update tab, and I see I am logged in to Mountainfilms, and it shows the API key already.

Below it says ” Theme Updates

No Updates available. You are running the latest version! (3.2)

It is not 4.0.5. So I went in to the Check manually and it shows I have the latest version I have is 4.7.4. There is another place that shows update Enfold, which I am working on now.

May 1, 2017 at 3:57 pm #785813

Yigit
Keymaster

Hi,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Yigit
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