Viewing 16 posts - 1 through 16 (of 16 total)
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  • August 9, 2017 at 5:44 pm #836524
    DharmavajraDesign

    The Google map on my Enfold Theme does not always work.

    Could you help me with this please. All the addresses I have are finadable on a normal Google Map.

    I am sending you a link from my web-site which contains a Google Map:

    Newport (Gwent)

    August 10, 2017 at 9:30 am #836844
    Rikard

    Hey DharmavajraDesign,

    I get an error when I inspect the page you linked to:

    [AVIA-MAP-ERROR] Latitude or Longitude missing

    Could you verify that the address is correct?

    If that is not the problem then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    August 10, 2017 at 7:20 pm #837124
    DharmavajraDesign

    Hey Rikard,

    The address is correct – as I can find it on the normal Google Map.

    Here are the admin login details:

    Thanks!

    Best Regards,

    Madhuri

    • This reply was modified 7 years, 6 months ago by Victoria.
    August 11, 2017 at 1:37 pm #837449
    Victoria

    Hi Madhuri,

    Can you give us temporary admin access to your website (WordPress credentials) in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 20, 2017 at 2:11 pm #841666
    DharmavajraDesign

    Hi Victoria,

    I did send this message before – but I am sending it again – so you have the private login details for the admin console of our WordPress site.

    I have been waiting for more than a week for your response but have not received anything.

    Thanks for your reply,

    Best wishes

    • This reply was modified 7 years, 6 months ago by Victoria.
    August 21, 2017 at 1:40 pm #841994
    Victoria

    Hi DharmavajraDesign,

    Those are cPanel credentials. How do you login to /wp-admin?

    Best regards,
    Victoria

    August 22, 2017 at 10:03 am #842387
    DharmavajraDesign

    Hi Victoria,

    Once you log into C panel – you will find a wordpress logo somewhere at the bottom of the page – click on this logo and you go to a new page. Again somewhere at the bottom of this page you will find a list of 2 WordPress sites – click on the first and you will go directly to the Wp-admin. This is my nor mal procedure of logging in.

    If this is confusing for you – we can discuss this on Skype over the weekend.

    Thanks

    August 22, 2017 at 10:04 am #842388
    DharmavajraDesign

    I also had a question regarding the booking form. WHat is a good plugin to make a simple booking form – without a payment method.

    Thanks again

    August 22, 2017 at 11:59 am #842450
    Nikko

    Hi,

    You might want to check the booking forms listed in these sites:
    http://www.wpbeginner.com/plugins/5-best-wordpress-appointment-and-booking-plugins/

    The Best Booking Form Plugins For WordPress

    Hope this helps :)

    Best regards,
    Nikko

    August 26, 2017 at 11:31 pm #844458
    DharmavajraDesign

    Hi,

    I had a couple of questions.

    1) The Google Maps on our web-site is not working. Could someone please have a look. Two of your colleages asked me for the login details which I sent – but I have not received any reply. I even sent them details of how to login to our wordpress web-site as we have to go through with C-Panel. Please do get in touch with me regarding these maps as we need to get this resolved as quickly as possible.

    2) In the Footer below in the 2nd column I have added an Enfold Advertising area with 2 images. Both the images do not appear. Could you please let me know why and help me find a solution.

    Thank you`!

    August 28, 2017 at 12:49 am #844590
    Mike

    Hi,
    I have taken a look at your Google Map, and see that it is not working correctly, I tested the address on my localhost (testing site) and it works there, so the address is not the issue. But your SSL has expired on Aug 24, 2017
    I believe that this is the root issue, please contact your host or your SSL issuer to resolve this.
    Please see screenshot in Private Content area

    Best regards,
    Mike

    August 28, 2017 at 9:52 pm #845056
    DharmavajraDesign

    Thanks Mike!

    You are right that the SSL certificate might have expired. But the problem of the Maps was there even before this. I will still get in touch providers for the SSL renewal, though, and see if that changes anything. If not I will get back to you.

    I had another question about a widget add that does not work. I have posted this yesterday. Could you please have a look at this question and let me know?

    thank you!

    August 30, 2017 at 12:12 am #845523
    DharmavajraDesign

    Hi Mike,

    I believe out host has renewed our SSL certificate. Could you take another look for us?

    Thanks so much for your help on this.

    Best Wishes,

    August 30, 2017 at 4:04 pm #845853
    Victoria

    Hi DharmavajraDesign,

    There two keys on the page and so one of them is not valid, this is why you get the error.
    I still do not see your WordPress credentials.
    Best regards,
    Victoria

    September 5, 2017 at 12:20 pm #848075
    DharmavajraDesign

    Hi

    I had a question regarding Contact Form 7 .

    How does the web-master or the person concerne receive notification of any bookings done through this form.

    Under Mail there are 2 e-mails.

    But which of this is valid?

    Thanks!

    September 6, 2017 at 2:48 pm #848668
    Victoria

    Hi DharmavajraDesign,

    You can find your answer here https://contactform7.com/best-practice-to-set-up-mail/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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