Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 14, 2018 at 3:26 pm #972829
    Biggy

    Hi,
    We have a google map with 20 locations around berlin. The google map have always distance from top or bottom with about 30% with the last or the first entry.
    why are there so far distances up or down?
    Where we can change this!

    Regards
    Biggy

    June 14, 2018 at 4:52 pm #972903
    Nikko

    Hey Biggy,

    Can you give us a link of the page with the map? so we can take a closer look.
    You can post the link in private content so it’s only visible to the moderators.

    Best regards,
    Nikko

    June 14, 2018 at 5:22 pm #972931
    Biggy

    Hi Niko,

    thanks for your fast help!
    The site is under construction and it is not possible to see it live, but we made a screenshot!
    You can see it in the private Content.
    The height for the map is 700px and the zoom ist 11.
    We would like to understand the big distance from the first entry to top or bottom.
    It could be in the avia-shortcodes/google_maps/google_maps.php on line 423 ??

    Regards
    Biggy

    June 15, 2018 at 5:19 am #973086
    Nikko

    Hi Biggy,

    I checked the map image you provided but I’m still not sure why it’s acting that way.
    I’d like to test same settings as you have, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    June 15, 2018 at 10:14 am #973204
    Biggy

    Hi Nikko,
    Thank you for your efforts. We have already found the solution to the problem itself.
    If you have distributed many locations over a large area, you first look for the best resolution. Height of the map and zoom.
    Then you fix a point exactly in the middle. The first entry in the map marks this point with a transparent pin. (Fake)
    Now all locations are visible in the map without any big distance from top or bottom.
    The crucial point is the first entry and its position right in the middle of the map
    You can close the topic.

    Regards
    Biggy

    June 16, 2018 at 8:24 pm #973734
    Victoria

    Hi Biggy,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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