Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1431290

    HI
    I have set up the google map api for my site, but it’s not working.
    I’ve tried all the troubleshooting, made a new unrestricted api, but it’s not connecting.
    I use it fine on other sites.
    thanks
    Nancy

    #1431320

    Hi Munford,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    #1434071

    i just took another look and it’s still not accepting my maps api key.
    info below

    #1434144

    Hi,

    Thank you for the update.

    Would you mind providing the API key in the private field so that we can test and validate it on your installation? We attempted to extract it from the screenshot, but when we tried to validate the API key, we encountered the following error, indicating that the API key is invalid.

    // https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error

    Please try to review the following documentation and generate the API key again.

    // https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    Best regards,
    Ismael

    #1434158

    HI again
    thanks for taking a look.
    My client decided not to use the map on the site.
    I’ll let you know if we need it again.
    best
    Nancy

    #1434248

    Hi,

    Alright! Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘google map api not working’ is closed to new replies.