Viewing 14 posts - 1 through 14 (of 14 total)
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  • #873191

    Hi, the site is not loading Google font choices. The fonts appear in the ‘rough preview of front end’ but don’t load in any browser.

    Can you please provide some assistance.

    Thanks
    Steven

    #873681

    Hey Steven,

    I can only see that you have select Oswald, Open Sans and Courier in the theme settings. Where have you set the font which is not displaying?

    Best regards,
    Rikard

    #873697

    The site is not displaying Oswald in h1 h2 and h3. I’ve set this in General styling Advanced styling and Quick CSS.

    Thanks
    S

    #873818

    Hi,

    The settings are there and are applied. And it is loaded to the page. Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    #873859

    Hi Victoria,

    I can see where it has been applied and I have cleared the cache on all browsers but the fonts are not loading. Your screenshots confirm that it’s not loading for you either—you can see a preview of Oswald here https://fonts.google.com/specimen/Oswald

    I use Enfold and Google fonts with my host server on other websites that are okay, so this is unusual. Can you please provide further help.

    Thanks
    Steven

    #874960

    Hi,

    The font url is invalid. How did you add “courier” in there?

    fonts.googleapis.com/css?family=Oswald%7COpen+Sans:400,600%7CCourier Failed to load resource: the server responded with a status of 403 (Forbidden)

    Best regards,
    Ismael

    #877229

    How do I fix the invalid font url?

    I added Courier into the menu same way you guys add extra google fonts. I believe Courier is a web safe monospace font so it loads okay.

    Please let me know how to fix Oswald.

    Thanks
    Steven

    #877937

    Hi,

    The site is loading the fonts properly now. How did you fix it?

    Best regards,
    Ismael

    #879639

    The site is not loading Oswald in any browser. I have cleared the caches. Can you please send me a screenshot of Oswald loading so we can narrow down where the error might be arising.

    Thanks
    Steven

    #880052

    Hi,

    There are no errors and the “Oswald” font is properly applied to the heading tags.

    Screenshot: https://imgur.com/a/yrYxc

    h1, h2, h3 {
        font-weight: normal;
        font-family: 'Oswald', sans-serif!important;
    }
    
    #top #wrap_all .all_colors h2 {
        color: #575757;
        font-size: 28px;
        font-family: 'Oswald', 'Helvetica Neue', Helvetica, Arial, sans-serif;
        font-weight: normal;
    }

    Set the font weight to 400.

    // http://fonts.googleapis.com/css?family=Oswald%7COpen+Sans:400,600%7CCourier

    Best regards,
    Ismael

    #880674

    Hi Ismael, did you make any small tweaks? The fonts are now loading for the first time in a while an I didn’t even clear the cache.

    Steven

    #881068

    Hi,

    Thank you for the update. I didn’t make any changes. The font is loading since the 17th.

    Best regards,
    Ismael

    #881455

    Hi Ismael, I’m sorry to say that the fonts loading seems to be intermittent. They load then they don’t load. Has the team has come across this issue before?

    Thanks
    Steven

    #881696

    Hi,
    I tested your site and did several hard reloads and got one “status of 403 (Forbidden)” on your font, and three “ERR_ABORTED” on your font. Are you using a minifying plugin? If so try disabling it. Another option would be to host the font on your site with a plugin such as Use Any Font and download the font from Google Fonts
    2017-11-25_114722

    Best regards,
    Mike

Viewing 14 posts - 1 through 14 (of 14 total)
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