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AuthorPosts
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July 16, 2019 at 12:19 pm #1119137
Hello Team,
we´ve got the problem that the google maps api does not work. We use a api that works on the sub domain and is opend for the new site with *.blablabalb.com/* so it should work with all subdomains.
-Http access, maps embed api, maps javascrpit api
-deactivated all plugins but it does not work-Enfold failure:
Could not connect to Google Maps with this API Key.
Troubleshooting:
Check if you typed the key correctly.
If you use the restriction setting on Google try to remove that, wait a few minutes for google to apply your changes and then check again if the key works here. If it does, you probably have a syntax error in your referrer url
If none of this helps: deactivate all plugins and then check if the API works by using the button above. If thats the case then one of your plugins is interfering.Maybe you can check our backend.
Thanks in advance!- This topic was modified 5 years, 4 months ago by marketingnr1.
July 16, 2019 at 7:15 pm #1119254Hey marketingnr1,
Do you have billing enabled for the map?
Best regards,
VictoriaJuly 17, 2019 at 8:48 am #1119456Hello Victoria,
yes, we use one api that works for our subdomains, but it dont work for this subdomain. so its kind of strange.Kind regards.
July 17, 2019 at 9:13 am #1119463Hello,
we solved it, its very strange:You enter your Google API in the Enfold backend – Check API -> So there comes the failure. Now click on Safe All Changes – and reload the hole site -> now everythings is connected.
When you build your site with the google maps media element – type in the address, ignore the massage after auto check the location, istead of, type in the longitude and latitude – update/save your site and it works.before using the api , get sure you activated: http, maps embed api, maps javascript api and you site with *.yoursitename.com/* – so it works for every site url and subdomain.
Cheers!
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July 17, 2019 at 11:10 am #1119514 -
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