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Viewing 13 posts - 1 through 13 (of 13 total)
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  • March 9, 2020 at 2:27 pm #1191536
    edwindegoede123

    Hi,

    I’ve been trying to set up a connection with Google API so I can use the Google Maps widget on my website.
    However, I keep receiving the message that there is no connection possible.
    I’ve already tried generating a new API key; this doesn’t work.
    I also tried deactivating all of my plug-ins and connecting with no active plug-ins, but that doesn’t work either.
    Lastly, I tried removing the restrictions on the API key and connecting without any restrictions.
    Nothing seems to make a difference and I’m all out of options now, so I’m hoping you can help me set up this Google Maps API.
    Thank you.

    Kind regards,
    Manon Scheurink

    March 10, 2020 at 6:11 am #1191706
    Rikard

    Hey Manon,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 10, 2020 at 9:42 am #1191745
    edwindegoede123

    Hi Rikard,

    In the private content section you can find the login details.

    Kind regards,

    Manon

    March 10, 2020 at 10:10 pm #1192031
    Victoria

    Hi Manon,

    I did not see the key in the theme options for any language.

    Please share the key with us as well.

    Best regards,
    Victoria

    March 12, 2020 at 10:14 am #1192525
    edwindegoede123

    Hi Victoria,

    I’m sorry, I forgot. You can find the API key in the private content section.

    Kind regards,
    Manon

    March 13, 2020 at 3:13 am #1192811
    Rikard

    Hi Manon,

    Thanks for that, I added the key to the theme backend. This is the error message I’m seeing after adding it: https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error. Could you try following the documentation to see if that helps please?

    Best regards,
    Rikard

    March 19, 2020 at 12:16 pm #1194387
    edwindegoede123

    Hi Rikard,

    I’ve activated and added the Javascript API, but still nothing.
    I keep getting the same error message as before.
    Please advise.

    Kind regards,
    Manon

    March 19, 2020 at 8:33 pm #1194572
    Victoria

    Hi Manon,

    Which url did you authorize?

    Best regards,
    Victoria

    March 20, 2020 at 10:23 am #1194749
    edwindegoede123

    Hi Victoria,

    Apparently I didn’t yet…
    My knowledge of how API’s work is very limited unfortunately, which is why I asked a colleague of mine to configure all the necessary API settings.
    He ensured me everything was set up right, but I just found out he didn’t configure the URL.
    In the private content I’ll send you the URL I just put in myself, I hope I did so correctly.

    Kind regards,
    Manon

    March 24, 2020 at 2:44 pm #1196395
    Victoria

    Hi Manon,

    Well, it still gives the error that the url is not authorized, please check the spelling in the Google console.

    Best regards,
    Victoria

    March 24, 2020 at 4:53 pm #1196892
    edwindegoede123

    Hi Victoria,

    I’ve tried several URL’s and it’s still not working.
    I’ll send you screenshots of the settings, maybe you can see something that should or shouldn’t be there.

    Kind regards,
    Manon

    March 26, 2020 at 4:39 pm #1198095
    edwindegoede123

    Hi Victoria,

    I have been testing a number of several url formats to get it working.
    Below everything I have tested, not one of them seems to be working though.

    Kind regards,

    Manon

    March 28, 2020 at 12:45 pm #1198555
    Victoria

    Hi Manon,

    It’s really weird. You might want to write to Google support.

    Best regards,
    Victoria

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