Viewing 8 posts - 1 through 8 (of 8 total)
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  • #976280

    Hi, our GA can’t collect data for almost 10 days
    it was saying that the format of Google Analytics tracking code may have issues
    as this is your standard code, how to find out if it got problem?

    #976946

    Hey YongyanLi,
    I didn’t find any Google Analytics tracking code on your page, how did you add it? Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    #977111

    Hi, Mike

    the GA tracking number was in the google service page of the theme option
    it ‘s been working fine before 13th, Jun.

    the code comes with the theme as default
    so I don’t know why it is gone.

    #977152

    Hi,
    Thank you for the login, I was able to login, and I found that at Enfold Theme Options > Google Services > Google Analytics Tracking Code your code was there as just the ID, when there should be a script, so I added the script for you:
    2018-06-24_084236
    To verify that the tracking code is working, visit your website and check to see that your visit is being registered in the Real-Time reports of your Google Analytics dashboard.

    Best regards,
    Mike

    #978736

    Thanks very much, Mike
    the GA realtime monitor is working

    but somehow the google search console keep saying that our GA code got problem, so can’t verify the website

    #978751

    there is still error , please the priviate content

    #978811

    due to the above solution still there
    so I deleted the code
    do you have any idea why it is getting this?

    #978841

    Hi,
    So the code work showing a hit in GA realtime monitor, but you see the above error in search console? Is it under Crawl Errors?
    The code I entered was from GA.
    Are you using a AdBlocker?
    Typically the realtime monitor will show a hit, but the search console takes another day to start working.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
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