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Viewing 17 posts - 1 through 17 (of 17 total)
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  • November 16, 2016 at 5:05 pm #713042
    mark

    Hi,
    Just a quick question : when you copy/past the tracking code of Google Analytics into the Enfold settings, do you copy all the code or just the tracking number (UA-xxxxx-x) ? Does this track also administrators logged in ?
    Thank you for your help !
    Samuel

    November 17, 2016 at 6:21 am #713375
    Rikard

    Hey ehquionest,

    Please post the whole code snippet that you got from Google. It does not track anything on the WordPress backend, if it is then Google is probably spying on you :-)

    Best regards,
    Rikard

    November 17, 2016 at 8:40 am #713440
    mark

    Hi Rikard,

    Thank you for your answer. Since I use Enfold, there is no more stats going on (0 visits, 0 pages vues…) even if I copy/past the whole code. I installed on Google Chrome the extension “Tag Assistant (by Google)” to check if the code is in position, and it is (capture 1 attached bellow).

    Hebergeur d'image

    Capture 2 bellow, shows you that the extension detects that there is a problem with the code with the message “No HTTP response detected”

    Hebergeur d'image

    When I click on the link, I end up on Google page with at the bottom of the page the chapter “Missing HTTP response”

    Hebergeur d'image

    Any idea of what is going wrong ??
    Thank you!
    Samuel

    • This reply was modified 8 years ago by mark.
    November 17, 2016 at 9:53 am #713458
    Basilis

    Hi!

    Can you please check if how you added your domain in google analytics, is the same at the settings of WP?
    Example: http://www.domain.com

    Thanks a lot

    Best regards,
    Basilis

    November 17, 2016 at 9:59 am #713460
    mark

    Hi,
    You mean like here :

    Hebergeur d'image

    All the best,
    Samuel

    November 17, 2016 at 2:33 pm #713576
    Rikard

    Hi,

    Yes, you should be able to get the complete code in your Analytics account. Did you try to copy/paste and did you have any luck? If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    November 17, 2016 at 4:54 pm #713641
    mark

    Yes I copied/past already the code into Enfold settings. I send you the access in private…

    • This reply was modified 8 years ago by mark.
    November 18, 2016 at 6:39 am #713854
    Rikard

    Hi,

    Thanks for the details though I can’t see anything wrong, the code is present in the source code on your page. If it’s still not working then I’m not sure what to recommed that you do to be honest, maybe generate a new code in Analytics?

    Best regards,
    Rikard

    November 18, 2016 at 11:57 am #713927
    mark

    Hummm. That was not the answer I was expected to be honnest ;-)
    I also used it Google Analytics for WordPress plugin many years for my stats and it also doesn’t generate traffic/stats since I use Enfold theme. So it looks like this is a Enfold theme issue…

    I also tried with this extension : https://fr.wordpress.org/plugins/googleanalytics/installation/ ==>> same, nothing…
    However, it looks like Piwik analytics is working well (API+plugin wordpress).

    • This reply was modified 8 years ago by mark.
    November 22, 2016 at 3:20 pm #715340
    Nikko

    Hey!

    Is it working properly now? since piwik plugin is installed? I tried using the chrome extension and still your website shows No HTTP response detected, I don’t think this is a theme issue, if you try to check on our demo site: http://kriesi.at/themes/enfold/ you will see it’s working properly. Would you allow us to deactivate all plugins? so we can check if there is problem with the theme in your site and we can isolate it. Also would you allow us to change it to default theme (probably less than a minute) just to check also if the issue still persists using default wordpress theme such as Twenty Sixteen.

    Cheers!
    Nikko

    December 4, 2016 at 4:27 pm #720223
    mark

    Hi !
    No Google Analytics doens’t work, but Piwik do…
    Yes you can check yourself whas is the problem. Thank you !
    Samuel

    December 8, 2016 at 2:18 pm #721968
    Nikko

    Hi Samuel,

    It’s good that piwik works for you. What I said before was when using the chrome extension: google tag assistant you have mentioned, that’s the problem I can see but since you said it works then that should be good enough.

    Best regards,
    Nikko

    December 13, 2016 at 11:21 pm #724024
    mark

    Hi Nikko,
    To me ,Google Analytics doens’t work as I have zero traffic since I changed my WordPress theme to Enfold and as Google Tag Assistant says as well. Yes Piwik works indeed.
    Samuel

    December 16, 2016 at 5:25 pm #725460
    Nikko

    Hi,

    It’s good that it’s working using piwik.

    Best regards,
    Nikko

    December 16, 2016 at 5:30 pm #725463
    mark

    Indeed,
    But I would have like to correct the bug with Analytics, because if there is one, there is maybe 2 or more… ;-)

    By desactivating all plugin and reactivating them one by one, I found that the one disabling Google Analytics is Yendif Player…

    • This reply was modified 7 years, 11 months ago by mark.
    December 17, 2016 at 8:39 pm #725735
    mark

    All fixed, the author of “Yendif player” did a modification and Analytics works now… Except that I can’t see the dashboard in my admin page ;-)

    • This reply was modified 7 years, 11 months ago by mark.
    December 20, 2016 at 11:41 pm #726822
    Nikko

    Hi ehquionest,

    Unfortunately our theme doesn’t offer the dashboard, only the basic stuff, if you want the dashboard plugins are more suited for the job.

    Best regards,
    Nikko

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