Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #934548

    Hello team,
    after updating Enfold, the GA script I have in the header.php is not tracking some pages of my website.
    I mean, the script is not present anymore in some pages. It was removed.
    Do you have any idea about the issue?
    Thanks

    #934590

    Hey turistai,

    Were you running a Child Theme prior to the update?

    Best regards,
    Jordan Shannon

    #934609

    The GA code is not in the Child Theme.
    Every time I update I have to put write the script again.
    The script is correct. I checked it. It is the same I use a lt of times before.
    The problem is that the GA tracking code is not loading in all pages but only in some of them.
    See the links in private content.
    Thanks

    #934696

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #934703

    Hello,
    my temporary login in the private content.
    You can find GA script in the header.php (Enfold theme)
    Thanks

    #935031

    Hi,

    Your code source is really strange.
    Can you disable all the minify plugins and after check the code if it is there?

    Best regards,
    Basilis

    #935057

    Hello Basilis,
    Probably you are right. I disabled the WP Fastest Cache. GA seems to track again all pages.
    I updated Enfold and WP Fastest Cache in the same day. The issue is probably due to the plugin.
    I will monitor it for a few hours and let you know.
    Thanks for the great support as always.
    Best regards

    #935062

    Hi,

    I’m glad to hear things are on the right track. Please keep us updated.

    Best regards,
    Jordan Shannon

    #936821

    Hello team,
    just to give you a feedback. The issue was caused by the WP Fastest Plugin.
    First I exluded it, then re-installed.
    Now GA code is working fine.
    Thanks again for your support.

    #936823

    Hi,

    Great! I’m glad you were able to narrow down the issue, and thank your for sharing. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Google Analytics script not working after Enfold update’ is closed to new replies.