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AuthorPosts
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March 28, 2018 at 9:53 pm #934548
Hello team,
after updating Enfold, the GA script I have in the header.php is not tracking some pages of my website.
I mean, the script is not present anymore in some pages. It was removed.
Do you have any idea about the issue?
ThanksMarch 28, 2018 at 10:26 pm #934590Hey turistai,
Were you running a Child Theme prior to the update?
Best regards,
Jordan ShannonMarch 28, 2018 at 10:51 pm #934609The GA code is not in the Child Theme.
Every time I update I have to put write the script again.
The script is correct. I checked it. It is the same I use a lt of times before.
The problem is that the GA tracking code is not loading in all pages but only in some of them.
See the links in private content.
ThanksMarch 29, 2018 at 7:39 am #934696Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 29, 2018 at 8:03 am #934703Hello,
my temporary login in the private content.
You can find GA script in the header.php (Enfold theme)
ThanksMarch 29, 2018 at 10:45 pm #935031Hi,
Your code source is really strange.
Can you disable all the minify plugins and after check the code if it is there?Best regards,
BasilisMarch 29, 2018 at 11:30 pm #935057Hello Basilis,
Probably you are right. I disabled the WP Fastest Cache. GA seems to track again all pages.
I updated Enfold and WP Fastest Cache in the same day. The issue is probably due to the plugin.
I will monitor it for a few hours and let you know.
Thanks for the great support as always.
Best regardsMarch 29, 2018 at 11:48 pm #935062Hi,
I’m glad to hear things are on the right track. Please keep us updated.
Best regards,
Jordan ShannonApril 3, 2018 at 10:02 pm #936821Hello team,
just to give you a feedback. The issue was caused by the WP Fastest Plugin.
First I exluded it, then re-installed.
Now GA code is working fine.
Thanks again for your support.April 3, 2018 at 10:12 pm #936823Hi,
Great! I’m glad you were able to narrow down the issue, and thank your for sharing. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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