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  • December 5, 2014 at 9:26 pm #363840
    melissahodge

    Hi. I set up Google Analytics for my website and have pasted the entire <script> code into the GA Tracking Code area in Enfold theme settings (and saved), but in Google Analytics it says “Status: Tracking not installed.” I have waited and refreshed several times with no luck.

    Any suggestions?

    Thanks,
    Melissa

    December 7, 2014 at 12:59 am #364188
    Elliott

    Hey melissahodge!

    Thanks for using Enfold.

    It may take up to 24 hours before you start seeing results. If your still having problems after that then deactivate all plugins and send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    • This reply was modified 10 years ago by Elliott.
    March 24, 2015 at 9:58 pm #417426
    stevearinond

    Hi Elliott,

    I’m also having the same issue with GA. I added my tracking code into the appropriate GA Tracking Code section, saved, and then viewed my page source to confirm that the changes applied.

    However, when I check the status in GA it still says “Status: Tracking Not Installed.”

    I took your advice and deactivated all the plugins and waited to see if anything changed. Unfortunately, this didn’t work either.

    Any suggestions?

    Thank you,
    Steven

    March 25, 2015 at 5:57 pm #418009
    Elliott

    Hi!

    I would try giving it some more time. Here are some troubleshooting tips you can do in the meantime, https://developers.google.com/analytics/resources/articles/gaTrackingTroubleshooting.

    Regards,
    Elliott

    March 28, 2015 at 6:03 am #419747
    apower84

    Hi all,

    Im just i member here and just want to contribute and help out with what I can.
    I can help out here just send me and email and then we can take a skype contact maby going to take 30 min and a big simle and a thums up to get full GA tracking for your site :-) I can track almost everthing for the Enfold theme is so F***k great!

    My email is : (Email address hidden if logged out)

    Doing this in my free time, I i know how to just love to help out when I can!

    • This reply was modified 9 years, 8 months ago by apower84.
    March 28, 2015 at 6:10 am #419753
    apower84

    I can promise that Google Analytics works 100% for the enfold theme! :-)

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