Viewing 12 posts - 1 through 12 (of 12 total)
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  • December 21, 2022 at 4:54 pm #1377018
    mvucic1

    Hi I have entered valid google api key in Opitons->google services and I have a message “Could not connect to google maps with this API key. I have installed APi checker and it shows that site correctly use API key but I still cannot use google map

    • This topic was modified 1 year, 11 months ago by mvucic1.
    December 21, 2022 at 9:32 pm #1377048
    Rikard

    Hey mvucic1,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 21, 2022 at 10:56 pm #1377052
    mvucic1
    This reply has been marked as private.
    December 22, 2022 at 11:09 am #1377085
    Rikard

    Hi,

    Thanks for that. I can’t see a Google Maps API Key in the theme options, could you share the key you are trying to use please?

    Best regards,
    Rikard

    December 22, 2022 at 11:21 am #1377087
    mvucic1
    This reply has been marked as private.
    December 22, 2022 at 11:53 am #1377090
    Ismael

    Hi,

    Thank you for the info.

    We get the following error when we try to validate the API key.

    js?v=3.45&callback=av_backend_maps_loaded&key=APIKEY:78 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

    This means that the project where the API key is generated doesn’t have a billing account attached to it. You may need to enable the Geocoding Service as well.

    // https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api

    Best regards,
    Ismael

    December 22, 2022 at 1:38 pm #1377107
    mvucic1
    This reply has been marked as private.
    December 22, 2022 at 1:41 pm #1377108
    mvucic1

    I don’t need geocoding API service, I need only Maps JavaScript API

    December 22, 2022 at 1:45 pm #1377109
    mvucic1

    The error that you get is for geocoding service API and not for maps

    December 22, 2022 at 2:38 pm #1377115
    Ismael

    Hey!

    Thank you for the update.

    The Geocoding Services API is one of the requirements of the Maps JavaScript API, so you have to enable it. This is actually a common issue and the map token should be good to go once the said API is enabled.

    Regards,
    Ismael

    December 22, 2022 at 7:37 pm #1377143
    mvucic1

    I wouldn’t say so. Maps Javascript API works without Geocoding API they are 2 different APIs and operate separately. This is my first Enfold theme. I am using others like Avada, The 7, and Be theme. The Map is working on all of them only with Maps Javascript API. The difference is that Maps Javascript API doesn’t need a billing account. Can you separate those 2 APIs in Google services and check only Maps?

    December 24, 2022 at 9:39 pm #1377309
    Mike

    Hi,
    I have summited this as a feature request for the Dev Team to review, when we hear back we will post here, thank you for your patience.

    Best regards,
    Mike

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