Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • September 25, 2019 at 11:10 am #1141745
    stimmungshoch

    Hello Enfold Team, i have a problem with google maps showing.
    Its not showing wth Safari Apple desktop an mobile.

    Is only showing fallback picture +
    Maps were disabled by the visitor on this site

    But its important to know what you do, because ihave to do the same on the final web page
    Thanks so much for help

    September 27, 2019 at 2:05 am #1142527
    Ismael

    Hey stefan,

    Thank you for the inquiry.

    We can’t login to the site because the page reloads, the spam protection appears but then after filling it in, it just redirects back to the login page. Can you disable the login protection temporarily? And please provide a link to the actual page with the issue.

    Best regards,
    Ismael

    September 27, 2019 at 3:54 pm #1142788
    stimmungshoch

    Hi Ismael. sorry strange, should be only a problem with firefox.
    i disable the plugin . thanks!!!

    September 30, 2019 at 4:58 am #1143214
    Ismael

    Hi,

    Thank you for the update.

    The map doesn’t display on initial load because the cookies have not been accepted yet. Users have to accept the cookies first, reload the page and only then that they will be able to see the map or any elements using cookies. In the latest version, there will an option where you can choose to auto reload the page once the user accepted the cookies.

    Best regards,
    Ismael

    October 1, 2019 at 12:35 pm #1143687
    stimmungshoch

    Hi Ismael, thanks for the information and help! best regards Stefan

    October 1, 2019 at 1:51 pm #1143737
    Victoria

    Hi stimmungshoch,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 5, 2019 at 10:22 pm #1145390
    laptophobo
    This reply has been marked as private.
    October 5, 2019 at 11:53 pm #1145405
    laptophobo

    One other item, and this may fix the issue, since most of my websites are intended to be viewed within the USA, can we bypass the cookies warning and allow for maps to view on all devices?

    October 7, 2019 at 9:58 pm #1145934
    Yigit

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

    Best regards,
    Yigit

    October 7, 2019 at 10:57 pm #1145953
    laptophobo

    Hmm. That’s a work-around I’d like to embark on only as a last course of action.

    Will the problem be fixed in the next Enfold update? Or, is this problem unique to the website in question?

    October 7, 2019 at 11:00 pm #1145954
    Yigit

    Hi,

    This is the fix that is going to be added in upcoming update. A function in this file was causing JS error on Safari (both mobile and desktop versions) which was blocking cookie consent bar from loading and since Google cookies needs to be accepted to load Google maps, it was not loading.

    Best regards,
    Yigit

    October 7, 2019 at 11:02 pm #1145955
    laptophobo

    Ah, okay. Thanks for the update on the upcoming update.

    I’ll hold off on this change for now then.

    Thanks for the quick reply Yigit,

    October 8, 2019 at 6:50 am #1146024
    Rikard

    Hi laptophobo,

    Thanks for the update and sorry for the problem. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    November 14, 2019 at 12:19 pm #1156730
    laptophobo

    Hi folks. I’m wondering when enfold 4.6.3.2 (or whatever the next upgrade number will be) will be available. It’s been more than a month since the Google Maps problem with Safari.

    Thanks.

    November 15, 2019 at 12:41 pm #1157164
    Yigit

    Hi,


    @laptophobo     we have added some new features and currently making final touches on WooCommerce 3.8 compatibility. New version will be available soon :)

    Best regards,
    Yigit

    January 8, 2020 at 12:03 am #1171279
    stimmungshoch

    Hello Kriesi-Team , sorry that i writ here absolutly “off-topic” But i missing the in the new forum the button to create a new topic? Whats happend? Thanks Stefan

    • This reply was modified 4 years, 11 months ago by stimmungshoch.
    January 8, 2020 at 9:20 am #1171357
    Rikard

    Hi Stefan,

    It’s still there: https://imgur.com/a/AnoSPNb

    Best regards,
    Rikard

    January 8, 2020 at 10:29 am #1171375
    stimmungshoch

    Hello Rikard, thanks for the quick reply. Oh and miraculously the dominant banner can of course be seen. But he really wasn’t there yesterday. But now I can ask my question. Otherwise it works well with IE11. There are no complaints :-) Stefan

    • This reply was modified 4 years, 11 months ago by stimmungshoch.
    January 8, 2020 at 7:04 pm #1171559
    Victoria

    Hi stimmungshoch,

    Do you mean the issue on your end is resolved or do you need more help?

    Best regards,
    Victoria

    January 8, 2020 at 11:43 pm #1171653
    stimmungshoch

    Hi Victoria, for me everythink is fine. No need more help here.
    Thanks Stefan

    January 9, 2020 at 9:25 am #1171720
    Rikard

    Hi Stefan,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 21 posts - 1 through 21 (of 21 total)
  • The topic ‘Googe Maps not showing with 4.6.2’ is closed to new replies.