Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 20, 2015 at 11:55 am #431226
    kevinmcgillivray

    Hi there. Please see the site I’ve linked to in the “private content”. I’m having two issues with it:

    1) When viewing the site on an iPhone 6 or spoofing any of the smaller mobile devices in Chrome, the header has a wide bar above the logo that I can’t seem to get rid of. It’s the lighter bar above the dark bar. Any idea where that’s coming from? For the life of me I can’t find it.

    2) When I view the mobile menu on a smaller device the first time after the page loads, the menu won’t let me scroll up or down. But if I close the menu and reopen it, I can swipe up or down to view the entire menu. Any idea why that’s happening?

    Any advice would be appreciated. Thanks!

    April 21, 2015 at 8:15 am #431797
    Ismael

    Hey Kevin!

    Thank you for using Enfold.

    1.) The whole container is being push downwards. I’m not sure why but maybe because of a few custom modification in the theme. Add this in the Quick CSS field:

    @media only screen and (max-width: 767px) {
.boxed #wrap_all {
  margin-top: -35px;
}}

    2.) Try this in the Quick CSS field to fix the mobile menu issue:

    ul#mobile-advanced {
  overflow-x: visible;
}

    Have you tried scrolling using two fingers? Is it working when you do?

    Regards,
    Ismael

    April 21, 2015 at 2:56 pm #432034
    kevinmcgillivray

    Thanks, Ismael. The first solution worked. Thanks for your help on that. The second suggestion for the menu didn’t work although dragging with two fingers does. This isn’t a good solution since that’s not typical though. What’s odd is that I can get it to work sometimes after trying repeatedly to drag the menu. I can’t see what I’m doing that makes it work, though. Also, if I drag by starting my finger to the right of the close box, that seems to work pretty reliably but once the close box is out of view I can’t swipe over the menu items and make it scroll.

    Any idea what the deal is?

    Thanks. I really appreciate your help.

    April 22, 2015 at 2:45 pm #432820
    Andy

    Hey!

    I checked your menu on my htc device and it worked fine. I can scroll up and don normally (also on the first time loading). Please clear your browser cache. Which device and browser are you using? please also check on another device.

    Regards,
    Andy

    April 22, 2015 at 10:49 pm #433162
    kevinmcgillivray

    I cleared my cache on my iphone 6+ using Safari and have the same issue. I can also reproduce this issue on an iPhone 4 using Safari.

    April 24, 2015 at 2:19 pm #434094
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately please? We have reported the issue to our devs and the issue is now being looked into.

    Cheers!
    Yigit

    April 27, 2015 at 9:26 pm #435640
    kevinmcgillivray
    This reply has been marked as private.
    April 29, 2015 at 1:34 pm #436639
    Yigit

    Hey!

    I added custom CSS code to Quick CSS field, please review your website now.

    Regards,
    Yigit

    April 29, 2015 at 6:44 pm #436930
    kevinmcgillivray

    Hi, Yigit. Thanks for solving this problem for me. REALLY appreciate it. Can you tell me why this is necessary? Is this an Enfold glitch or a problem with the way I’m styling the site? I’d like to know so I can incorporate that CSS into other sites if necessary.

    Thanks!
    Kevin

    April 29, 2015 at 6:53 pm #436935
    Yigit

    Hey Kevin!

    You are welcome, glad we could help!
    First issue was related with top border on your background image. It should not be problem if you do not use the same styling for your other sites, if you see any issues, please feel free to let us know. And second issue was a little bug, which will be fixed in Enfold version 3.1.4 which will be released probably tomorrow :)

    Best regards,
    Yigit

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